Sales Coordinator

Culligan 229NY; City of Rochester (NY); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health insurance (75% paid by the company)

401(k) with 5% company match

15-20 days paid time off

Professional development budget

No weekend work

Job summary

A growing water treatment company in Rochester, NY is looking for a sales coordinator. This role involves converting inbound leads, managing appoinments, and coordinating with sales teams. Strong communication skills and sales support experience are essential. The position offers a base salary of $52,000-$65,000, bonuses, and hybrid flexibility after 90 days. Join a stable team with opportunities for growth and professional development in a supportive environment.

Qualifications

• Sales support or customer service experience required.
• Strong multi-channel communication skills are essential.

Responsibilities

• Convert 50+ weekly inbound leads to qualified appointments.
• Manage complete appointment lifecycle from contact through installation.
• Coordinate between sales reps and installation teams for execution.
• Maintain CRM data integrity with 100% accuracy.
• Resurrect unsold opportunities through follow-up campaigns.
• Drive territory growth through proactive lead nurturing.

Skills

Sales support or customer service experience

Excellence in multi-channel communication

Job description

Benefits and Compensation:

• $52,000-$65,000 base salary, commission, and bonuses
• Comprehensive health, dental and vision insurance (company pays 75%)
• 401(k) with 5% company match, vested immediately
• 15 days paid time off first year, 20 days after + 10 paid holidays
• Hybrid flexibility after 90 days (3 days office/2 remote)
• Latest CRM technology, dual monitors, and cell phone stipend
• Professional development budget: $1,500 annually
• No weekend work, Monday through Friday only

Requirements:

• Sales support or customer service experience
• Excellence in multi-channel communication (phone, email, text)

Responsibilities:

• Convert 50+ weekly inbound leads to qualified appointments via phone, email, and text
• Manage the complete appointment lifecycle from initial contact through installation
• Coordinate between 6 sales reps and installation teams for seamless execution
• Maintain CRM data integrity with 100% accuracy on customer interactions
• Resurrect unsold opportunities through strategic follow-up campaigns
• Drive territory growth through proactive lead nurturing and pipeline management

Join a stable, family-owned company selling critical water treatment solutions for residential and commercial customers. The current team averages over 3 years of tenure, with sales coordinators averaging over $65k. The position is open due to expansion, not turnover. We're adding new territories. Established Culligan brand recognition opens doors.

Culligan - Our Hiring Process

• Phone call within 24 hours
• An in-person interview within 48 hours
• An offer letter and lunch with the team within 7 days