Sales Coordinator

Culligan International; City of Rochester (NY); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health, dental and vision insurance

401(k) with 5% match

15-20 days paid time off

Job summary

A leading water treatment solutions provider is seeking a dedicated Sales Support Personnel in Rochester, NY. This position entails converting inbound leads into qualified appointments and managing the appointment lifecycle. Candidates should have sales support or customer service experience and be proficient in multi-channel communication. The role offers a base salary of $52k-$65k, along with comprehensive benefits including healthcare and a hybrid work model after training.

Qualifications

• Experience in sales support or customer service is required.
• Strong communication skills across phone, email, and text are necessary.

Responsibilities

• Convert 50+ weekly inbound leads to qualified appointments.
• Manage the complete appointment lifecycle from initial contact to installation.
• Coordinate between sales reps and installation teams.

Skills

Sales support experience

Multi-channel communication

Job description

Benefits and Compensation:

• $52,000-$65,000 base salary, commission, and bonuses
• Comprehensive health, dental and vision insurance (company pays 75%)
• 401(k) with 5% company match, vested immediately
• 15 days paid time off first year, 20 days after + 10 paid holidays
• Hybrid flexibility after 90 days (3 days office/2 remote)
• Latest CRM technology, dual monitors, and cell phone stipend
• Professional development budget: $1,500 annually
• No weekend work, Monday through Friday only

Requirements:

• Sales support or customer service experience
• Excellence in multi-channel communication (phone, email, text)

Responsibilities:

• Convert 50+ weekly inbound leads to qualified appointments via phone, email, and text
• Manage the complete appointment lifecycle from initial contact through installation
• Coordinate between 6 sales reps and installation teams for seamless execution
• Maintain CRM data integrity with 100% accuracy on customer interactions
• Resurrect unsold opportunities through strategic follow-up campaigns
• Drive territory growth through proactive lead nurturing and pipeline management

Join a stable, family-owned company selling critical water treatment solutions for residential and commercial customers. The current team averages over 3 years of tenure, with sales coordinators averaging over $65k. The position is open due to expansion, not turnover. We're adding new territories. Established Culligan brand recognition opens doors.

Culligan - Our Hiring Process

• Phone call within 24 hours
• An in-person interview within 48 hours
• An offer letter and lunch with the team within 7 days