Sales Consultant Trainee: Learn & Grow in Auto Sales

CarMax; Franklin (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commissions

Job summary

CarMax in Franklin, TN is hiring a Sales Consultant Trainee to build genuine customer relationships and guide buyers toward the right vehicle. The role offers paid training and mentorship to develop sales skills without prior experience, with many pathways to grow into leadership roles.

You will learn CarMax inventory, financing processes, and customer service excellence, while contributing to a transparent, customer-first experience at our Franklin store.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication with a customer-first mindset.
• High self-motivation and ability to work independently and in a team.
• Comfort with technology for processing transactions and accessing inventory.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn through CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory knowledge.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed on CarMax products and promotions.
• Adhere to CarMax EH&S requirements and keep a clean work area.

Skills

Customer service

Active listening

Communication skills

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Willingness to learn

Job description

CarMax in Franklin, TN is hiring a Sales Consultant Trainee to build genuine customer relationships and guide buyers toward the right vehicle. The role offers paid training and mentorship to develop sales skills without prior experience, with many pathways to grow into leadership roles.

You will learn CarMax inventory, financing processes, and customer service excellence, while contributing to a transparent, customer-first experience at our Franklin store.