Sales Consultant Trainee — Learn Auto Sales & Help Customers

CarMax Inc.; Inglewood (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax in Inglewood, CA seeks a Sales Consultant Trainee to deliver an iconic customer experience and help clients find the right vehicle. No prior auto sales experience is required; paid training, a dedicated mentor, and growth opportunities to mentorship, management, and leadership are offered.

Role emphasizes listening, transparent communication, and a team-oriented, customer-first approach within a dynamic retail environment.

Qualifications

• Sales or customer service experience in retail or similar environments is preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Listening skills

Communication

Self-motivation

Teamwork

Tech savvy

Job description

CarMax in Inglewood, CA seeks a Sales Consultant Trainee to deliver an iconic customer experience and help clients find the right vehicle. No prior auto sales experience is required; paid training, a dedicated mentor, and growth opportunities to mentorship, management, and leadership are offered.

Role emphasizes listening, transparent communication, and a team-oriented, customer-first approach within a dynamic retail environment.