sales Consultant - Phoenix, AZ

Lifeway Mobility Recruiting Team; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Lifeway Mobility is seeking an In Home Sales Consultant to advise families on home accessibility solutions and guide them from consultation through installation. You’ll build trust, assess needs, and present tailored products and financing options to enhance safety and independence for customers in their homes.

Success hinges on relationship-building, strong communication, and delivering exceptional service, with a goal of growing your local pipeline and earning 5-star feedback daily.

Qualifications

• Proven sales experience, preferably in-home sales or mobility equipment.
• Strong communication and listening skills to understand customer needs.
• Ability to conduct detailed needs assessments and recommend customized solutions.
• Excellent organizational skills and attention to detail.
• Comfortable working with software systems and maintaining accurate client records.
• Knowledge of local and federal regulations related to home accessibility is a plus.
• A valid driver’s license and willingness to travel locally.
• Problem-solving skills and the ability to remain professional in challenging situations.
• A post-secondary degree is preferred but not required.

Responsibilities

• Meet with 2-3 clients and their families each day to assess mobility needs and recommend customized solutions.
• Demonstrate home accessibility products that enhance safety and independence.
• Develop accurate estimates based on in-depth needs assessments.
• Work closely with the Lifeway operations team to ensure seamless transitions from sale to installation.
• Address customer questions, overcome objections, and offer financing and rental options.
• Generate 20% of your own leads through referrals, repeat business, and community outreach.
• Deliver exceptional customer experience and foster trust and long-term relationships.

Skills

Sales experience

Communication skills

Listening skills

Needs assessment

Organizational skills

Software proficiency

Regulatory knowledge

Driver's license

Problem-solving

Education

Post-secondary degree

Job description

In Home Sales Consultant – Home Accessibility Solutions

Are you a sales professional who thrives on building relationships and making a real impact in people’s lives? Lifeway Mobility is looking for a driven and compassionate Sales Consultant to join our growing team.

In this role, you’ll be a trusted advisor, helping families overcome mobility challenges by providing tailored home accessibility solutions. Your expertise will empower individuals to live safely and independently at home. From the first consultation to the final installation, you’ll guide customers through life-changing solutions while delivering outstanding service.

Success in this position comes from building trust, understanding unique needs, and delivering solutions that truly make a difference.

What You’ll Do:

• Connect with Customers – Meet with 2-3 clients and their families each day to assess their mobility needs and recommend customized solutions.
• Present Life-Changing Solutions – Demonstrate home accessibility products that enhance safety and independence.
• Create Tailored Proposals – Develop accurate estimates based on in-depth needs assessments.
• Collaborate for Success – Work closely with the Lifeway operations team to ensure seamless transitions from sale to installation.
• Drive the Sales Process – Address customer questions, overcome objections, and offer financing and rental options.
• Grow Your Pipeline – Generate 20% of your own leads through referrals, repeat business, and community outreach.
• Deliver Exceptional Customer Experience – Strive to exceed expectations, ensuring every customer interaction foster trust and long-term relationships.

What Success Looks Like:

• E2S Performance – Maintain an average of 45% E2S conversion.
• Customer Impact – Earn at least one 5-star review daily.
• Helping More Families – Serve a minimum of two clients per day.
• Attention to Detail – Complete a thorough 6-point checklist for every appointment to ensure top-quality service and follow-up.

What You Bring:

• Proven experience in sales, preferably in-home sales or mobility equipment.
• Strong communication and listening skills to understand and address customer needs effectively.
• Ability to conduct detailed needs assessments and recommend customized solutions.
• Excellent organizational skills and attention to detail.
• Comfortable working with software systems and maintaining accurate client records.
• Knowledge of local and federal regulations related to home accessibility is a plus.
• A valid driver’s license and willingness to travel locally.
• Problem-solving skills and the ability to remain professional in challenging situations.
• A post-secondary degree is preferred but not required.