Accessibility Sales Representative

National Seating & Mobility, Inc.; Missouri; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k

Long Term Disability

Tuition reimbursement

Job summary

National Seating & Mobility, Inc. in Missouri is seeking an enthusiastic sales professional to grow our home accessibility business. You will coordinate with branch teams to manage Access installation projects and develop new referrals from local healthcare providers.

The role emphasizes educating customers about equipment options, providing timely quotes, and ensuring smooth order delivery while maintaining high service standards.

Qualifications

• 3+ years of outside sales or direct-to-consumer sales experience.
• High School Diploma or equivalent.
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities (Know Your Rights notice referenced).

Responsibilities

• Coordinate with branch team members to oversee and complete all Access installation projects.
• Develop new referral sources and customers through professional presentations to local referral sources and medical personnel; assess client needs for equipment.
• Ensure home evaluations are completed and orders entered in a timely manner with proper client intake information.
• Assist in preparing quotes and ensuring timely follow-up on work orders and deliveries.
• Ensure proper and timely delivery of equipment to customers.
• Educate customers on equipment use, safety and financial considerations.
• Obtain required documentation and signatures; ensure customer education throughout the process.
• Coordinate with the Technician or Regional Processing Center to prepare equipment for installation or repairs; follow up to ensure satisfaction.
• Maintain knowledge of products, services, techniques, and clinical skills relevant to responsibilities.
• Adhere to NSM policies including Infection Control and Equipment Management.
• Assist with quarterly physical inventory counts as needed.
• Maintain regular and predictable attendance.

Skills

Sales experience

Customer relations

Education

High School Diploma

Job description

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our customer's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.

We are looking for an enthusiastic and engaged team member to help grow NSM’s home accessibility business. Submit your resume and join a group of home accessibility professionals dedicated to changing the lives we serve.

Duties and Responsibilities

1. 1. Coordinate with branch team members to oversee and complete all Access installation projects.
2. 2. Responsible for developing new referral sources and customers through professional presentation to local referral sources and medical personnel. Utilizes all appropriate, ethical, and legal avenues to create and maintain business. Completes proper home evaluations to ensure appropriate recommendations for equipment that will best serve the customer's specific need.
3. 3. Ensures home evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the appropriate branch administration.
4. 4. Assists in the timely completion of work orders which may involve but is not limited to research of components, calculation and extension of equipment prices, responding to requests for additional information and preparation of quotes for customers, referral sources and insurance companies. Provides follow-up on work orders to ensure timely receipt and delivery.
5. 5. Responsible for ensuring proper and timely delivery of equipment to customer.
6. 6. Ensures proper customer education occurs regarding equipment use, safety and financial considerations.
7. 7. Ensure that proper customers education occurs throughout the process and proper documentation and signatures are obtained.
8. 8. Coordinates with the Technician or Regional Processing Center, as necessary to prepare equipment for installation or repairs. Follows up, as necessary, to ensure client satisfaction.
9. 9. Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities.
10. 10. Maintains knowledge and adheres to NSM’s policies and procedures including Infection Control and Equipment Management policies.
11. 11. Provides support with quarterly physical inventory count as needed.
12. 12. Must maintain regular and predictable attendance.

Physical Demands

Must be able to lift up to 50 pounds.

Required Education, Experience and Competencies

High School Diploma or equivalency certificate

3+ years of outside sales or direct to consumer sales experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.