Sales Consultant

Redwood Outdoors; Santa Monica (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401k match

Learning & development

Free sauna/cold plunge after 12 months

Paid time off

Recreational clubs

Dynamic work culture

Job summary

Redwood Outdoors, a fast-growing e-commerce and retail brand, seeks a Sales Consultant to be the face of our in-person showroom. You will provide expert consultations, live product demonstrations, and premium service to customers exploring our Wellness saunas and cold plunges.

Join a high-touch retail environment with full benefits, a competitive base hourly rate, and a strong commission plan. You will support events, manage appointments, and help grow showroom sales.

Qualifications

• 2+ years of face-to-face retail sales experience in luxury, home goods, wellness, or similar.
• Strong consultative sales skills with a focus on premium products.
• Excellent verbal and written communication abilities.
• Comfortable using CRM and sales software tools.
• Reliable attendance and able to stand/walk for long periods, lifting up to 40 lbs.
• Spanish language ability is a plus.

Responsibilities

• Serve as the primary in-store expert for walk-in customers.
• Deliver personalized consultations and live product demonstrations.
• Guide customers through product selection with confidence and expertise.
• Manage scheduled appointments via showroom, phone, or video.
• Tailor recommendations based on customer needs and space constraints.
• Support customers from discovery through purchase decision.
• Re-engage warm and inactive leads to drive sales.
• Maintain showroom presentation and merchandising standards.
• Assist with inventory and opening/closing procedures.
• Provide post-purchase follow-up for long-term satisfaction.

Tools

CRM software

Job description

Schedule: Full-time | 40 hours/week | Open availability Monday-Sunday | 10a-6p PST

Base Hourly: $27.88-$30.29

Full Benefits Included

Redwood Outdoors is a fast-growing e-commerce and retail brand specializing in premium Outdoor Saunas and Cold Plunge Tubs. We help customers bring high-end wellness experiences into their homes.

We are hiring a consultative, customer-focused Sales Consultant to be the face of our in-person retail experience. If you thrive in high-touch retail environments and enjoy selling premium lifestyle products, this is an opportunity to represent a wellness brand in a beautiful showroom setting with full benefits.

What You’ll Do:

• Serve as the primary in-store expert for walk-in customers
• Deliver personalized consultations and live product demonstrations
• Guide customers through product selection with confidence and expertise

Manage Appointments (In-Person + Virtual)

• Conduct scheduled consultations via showroom, phone, and video
• Tailor recommendations based on customer needs and space constraints
• Support customers from discovery through purchase decision

Drive Sales Through Follow-Up

• Re-engage warm and inactive leads
• Support both online and in-store sales initiatives
• Maintain consistent CRM follow-up

Support Retail Operations

• Maintain showroom presentation and merchandising standards
• Assist with inventory and opening/closing procedures
• Occasionally support local events or tradeshows

Deliver a Premium Customer Experience

• Build trust through product knowledge and consultative selling
• Provide post-purchase support to ensure long-term satisfaction

What We’re Looking For:

• 2+ years of face-to-face retail sales experience (luxury, home goods, wellness, sporting goods, or similar preferred)
• Strong consultative sales skills (not transactional selling)
• Excellent verbal and written communication skills
• Comfortable using CRM and sales software tools
• Reliable attendance and strong work ethic
• Comfortable standing/walking for extended periods and lifting up to 40 lbs

Preferred Experience:

• Tradeshow or event sales experience
• Experience in premium home, spa, or outdoor products
• Ability to communicate in Spanish is a strong plus

Compensation:

Base: $27.88-$30.29 per hour

Commission: On Target $1,200/month

Company Bonus Plan

• Comprehensive health benefits package including Regence medical, Delta Dental, VSP vision, life insurance coverage, and long-term disability - multiple plan options including fully paid plans by Redwood Outdoors-Medical starts within 30 days of start date!
• 401k with Company Match after 6 months of employment
• $400 towards Learning and Development
• FREE Sauna or Cold Plunge after 12 months of employment + 50% all accessories
• Paid time off, including vacation days, sick days, and federal holidays
• Company sponsored recreational clubs – Golf, Sauna, Outdoors and Fitness!
• A dynamic and supportive work culture focused on teamwork and success

Location:

Retail Health and Personal Care Products

Employment Type:

Full-time, Non-exempt, Hourly

Redwood Outdoors is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome applications from a wide range of candidates, and selection will be based on individual merit alone.