Sales Consultant

Cavender Auto Family; Lubbock (TX); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Pet Insurance

Training provided

Advancement opportunities

401K plans

Employee vehicle discounts

Job summary

BMW Lubbock, a Cavender Auto Family dealership, is seeking a talented Sales Consultant to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others and delivering exceptional experiences, you'll feel at home here.

You will greet customers, present vehicles, use CRM, and guide them through financing and paperwork, with guaranteed income options and comprehensive benefits. Veterans and military spouses are encouraged to apply.

Qualifications

• Sales or customer service experience preferred.
• Strong communication skills and customer-focused attitude.
• Submit to and successfully complete MVR, background check, and pre-employment drug test.
• Valid driver’s license required.

Responsibilities

• Greet customers, identify needs, and guide them through the sales process.
• Present vehicles and demonstrations professionally.
• Use CRM to track customer interactions.
• Present deal structure and financing options.
• Follow up with customers to maintain satisfaction.
• Complete training modules on new vehicles and features.
• Maintain customer satisfaction scores per company standards.
• Arrange delivery and vehicle registration.
• Engage in business development via calls and emails.

Skills

Sales experience

Customer service

Strong communication

Customer-focused

Job description

Bilingual a Plus!

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

BMW of Lubbock, Texas, a Cavender Auto Family dealership, is currently seeking a talented Sales Consultant to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Veterans and Military spouses are encouraged to apply!

Why Work at BMW of Lubbock:

• 10 Units per month $6,000.00 guaranteed income compensation
• 12 Units per month $7,500.00 guaranteed income compensation
• 15 Unites per month $10,000.00 guaranteed income compensation
• Base Mini of $300
• F&I $50.00 (if financed through Cavender Auto Family)
• Training provided.
• Advancement opportunities
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time Off, Holiday and Vacation time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on vehicles, service, and parts
• Professional growth and development training on a quarterly basis.
• 401K plans

Here is what you will be doing:

• Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
• Use customer relationship management (CRM) tool to effectively track all customer interactions
• Present customer deal structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards.
• Arrange for delivery and registration of vehicle.
• Engage in business development, contacting prospects and clients via phone and email.

Here is what you will need:

• Sales or Customer Service experience is preferred
• Strong communications skills.
• Strong record of positive customer service results with customer focused attitude.
• Submit to and successfully complete MVR, background check, and pre-employment drug test.
• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location

BMW Lubbock