Sales Cloud Architect: Lead Global CRM & AI Automation

Colgate Palmolive; Piscataway Township (NJ); On-site; USD 110,000 - 155,000; Full time

Job summary

Colgate-Palmolive is seeking a Solution Architect to lead end‑to‑end design and integration of the Sales Cloud and related CRM/ERP systems. You will shape the architecture, oversee Salesforce implementation, and coordinate cross‑team efforts to scale across the organization.

The role emphasizes platform administration, API integrations, and advancing AI/automation for route planning and field execution, with a focus on FMCG/CPG sales processes.

Qualifications

• Bachelor's degree in Computer Science, IT, Business Systems, or a related field.
• 5+ years of experience in Salesforce Sales Cloud/CRM.
• Experience with API integrations, middleware, and data modeling for syncing field apps with ERP systems.

Responsibilities

• Design, develop, and maintain the overall architecture for the sales technology stack.
• Serve as the primary CRM administrator: configurations, security, objects, workflows.
• Enable Sales with optimized retail execution, route planning, and mobile order entry for field teams.
• Lead technical integration of third‑party category management tools and data sources via APIs.
• Provide advanced troubleshooting and vendor management for the sales tech ecosystem.

Skills

API integrations

Agile methodologies

Mobile architecture

Field sales processes

Education

Bachelor's degree in Computer Science / IT / Business Systems

Tools

Sales Cloud / Salesforce

SAP BTP

MuleSoft

Job description

Colgate-Palmolive is seeking a Solution Architect to lead end‑to‑end design and integration of the Sales Cloud and related CRM/ERP systems. You will shape the architecture, oversee Salesforce implementation, and coordinate cross‑team efforts to scale across the organization.

The role emphasizes platform administration, API integrations, and advancing AI/automation for route planning and field execution, with a focus on FMCG/CPG sales processes.