Sales Cloud CRM Architect — Hybrid, AI‑Driven & Integrated

Colgate; Piscataway Township (NJ); Hybrid; USD 110,000 - 155,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Colgate is seeking a Salesforce Sales Cloud CRM Technical Architect to lead end-to-end design, integration, and ongoing support of the global sales technology stack. You will own platform administration, drive cross‑team alignment, and scale the Sales Cloud across the organization.

The role requires 5+ years in Salesforce Sales Cloud/CRM, strong API and data modeling skills, and experience with SAP/MuleSoft integrations. Hybrid work model and competitive compensation.

Qualifications

• Bachelor’s degree in Computer Science, IT, Business Systems, or related field.
• 5+ years of experience with Salesforce Sales Cloud/CRM.
• Strong API, data modeling, and integration experience.

Responsibilities

• Design and maintain the end-to-end architecture for the sales tech stack, ensuring data flow between SFA tools, category management apps, and ERP systems.
• Serve as the CRM platform owner and admin, managing configurations, security, custom objects, and workflows.
• Translate business requirements into scalable technical solutions for retail execution, route planning, and mobile order entry.
• Lead integration of third‑party tools and data sources with CRM/ERP to provide a 360-degree customer view.
• Act as escalation point for complex technical issues and optimize vendor relationships.
• Drive AI and automation to optimize route planning and field sales processes.

Skills

Salesforce Sales Cloud

CRM integration

APIs & integration

Agile methodologies

Mobile architecture

Data modeling

Cloud architecture

Education

Bachelor’s degree in computer science / IT / business systems

Tools

SAP BTP

MuleSoft

SAP Sales Cloud

Job description

Colgate is seeking a Salesforce Sales Cloud CRM Technical Architect to lead end-to-end design, integration, and ongoing support of the global sales technology stack. You will own platform administration, drive cross‑team alignment, and scale the Sales Cloud across the organization.

The role requires 5+ years in Salesforce Sales Cloud/CRM, strong API and data modeling skills, and experience with SAP/MuleSoft integrations. Hybrid work model and competitive compensation.