Senior Solution Architect — Consumer Goods Cloud & Trade Promotion

Salesforce, Inc.; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Salesforce, Inc. is seeking a Sr. Solution Architect to lead one or more workstreams in complex enterprise engagements, partnering with clients to define vision and deliverables.

You will serve as a hands-on advisor, combining Salesforce product knowledge, industry experience, and AI toolchain expertise to drive value and ROI. You will work with customers and teams from various levels, including C-suite, to understand requirements, craft comprehensive solutions, and remove roadblocks while

Qualifications

• 10+ years experience on enterprise projects across the full lifecycle.
• 3+ years experience in Consumer Goods with CG cloud and Retail Execution knowledge.
• Extensive experience configuring and customizing the Salesforce platform.
• Experience with AI toolchains (e.g., Claude, Cursor, Elements Cloud).
• Proven ability to lead discovery sessions, write user stories and provide detailed designs.
• Strong presentation and communication skills for diverse stakeholder groups.
• Detail-oriented with the ability to learn quickly and adapt to new concepts.

Responsibilities

• Serve as a trusted advisor to the client.
• Guide customers and colleagues in deploying emerging technologies that drive business value.
• Guide agents to support delivery.
• Collaborate and communicate complex concepts across client organizations.
• Identify and proactively manage risk and drive issues to resolution.
• Manage customer expectations; negotiate solutions with customers and partners.
• Review project direction to keep programs on track and solutions maintainable.
• Drive program vision and advise on Salesforce platform strategies.

Skills

Project leadership

Stakeholder management

Communication skills

Presentation skills

Tools

Salesforce platform

UML diagrams

Job description

Salesforce, Inc. is seeking a Sr. Solution Architect to lead one or more workstreams in complex enterprise engagements, partnering with clients to define vision and deliverables.

You will serve as a hands-on advisor, combining Salesforce product knowledge, industry experience, and AI toolchain expertise to drive value and ROI. You will work with customers and teams from various levels, including C-suite, to understand requirements, craft comprehensive solutions, and remove roadblocks while