Sales Center Operations Lead — Growth & Leadership

Mohawk Industries, Inc.; South Bend (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company 401k match

Employee purchase discount

Tuition reimbursement

Job summary

Dal-Tile, a subsidiary of Mohawk Industries, seeks a Sales Center Manager- Operations to oversee store operations and drive sales performance within the coverage area. You will lead and develop SSC staff, build durable customer relationships, and align activities with corporate goals.

Key responsibilities include revenue attainment, cost controls, and ensuring safety and compliance while delivering exceptional service and growth opportunities for the business.

Qualifications

• HS diploma and 5+ years relevant sales experience required OR
• Bachelor’s degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus.
• Minimum 2 years previous management experience.

Responsibilities

• Achieves revenue, budget and other business objectives for each fiscal year.
• Develops business relationships with key customers within the store coverage area.
• Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.
• Provides leadership and direction in the pursuit of store objectives with employees.
• Communicates and works closely with customers to maximize market penetration and margin potential.
• Develops and implements strategic plans to accommodate corporate goals.
• Advises customer on product selection, pricing and sales volume and continues to build customer relations.

Skills

Sales leadership

Management

Customer relationships

MS Office

Strategic planning

Education

HS diploma + 5+ years sales

Bachelor’s degree + 1+ years sales

Tools

MS Office (Word/Excel/PowerPoint)

Job description

Dal-Tile, a subsidiary of Mohawk Industries, seeks a Sales Center Manager- Operations to oversee store operations and drive sales performance within the coverage area. You will lead and develop SSC staff, build durable customer relationships, and align activities with corporate goals.

Key responsibilities include revenue attainment, cost controls, and ensuring safety and compliance while delivering exceptional service and growth opportunities for the business.