Sales Call Centre Agent (Commission Based - 12-month contract - Fully Remote)

Mweb; United States; Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Fully remote work environment

Laptop provided

Headset provided

Connectivity - Free

Job summary

MWEB Pty Ltd is seeking a super savvy Sales Agent to join the team. This outbound role requires hunting for leads, cold canvassing, and engaging new customers over the phone and remotely.

You’ll tailor solutions, close sales, and manage your own pipeline, with a strong emphasis on after-sales service and potential upsell. The role is commission-based, fully remote, with Fibre capability a requirement.

Qualifications

• 2-3 years telesales experience, outbound focus.
• Strong consultative approach to match needs with requirements.
• Ability to manage and report on individual targets.

Responsibilities

• Hunt for new leads and farm existing leads.
• Sell over the phone and face-to-face when required.
• Close sales and drive upsell and cross-sell opportunities.
• Provide top-tier after-sales service to maximise customer satisfaction.

Skills

Outbound sales

Telesales

Closing sales

Lead generation

Cold calling

Pipeline management

Communication

MS Office

Education

Grade 12

Tools

MS Office

Job description

MWEB (Pty)Ltd is on the prowl for a super savvy Sales Agent to join the team.

If you are a spunky go-getter who’s a little left-of-centre, totally customer orientated and your sales game is on fleek, then you could be the one.

We need an outbound sales consultant with the gift of the gab, who can sell over the phone, and face-to-face. Our agent X will be required to hunt for leads, cold canvas, and engage with new customers, as well as farm leads off the existing data base.

Every call is a consultation, where you will need to find the best product to meet the potential client’s needs. Not every solution will be the same. You’ll need to know your onions so you can give them the best possible service.

Most importantly of all, you will need to be dedicated to giving the best damn after sales service in the land, so that our customers stay happy and we can continue to satisfy their every online need with future upsell and cross-sell opportunities.

Minimum requirements:

• Grade 12

• 2 - 3 years telesales experience, preferably in an outbound scenario

• MS Office Advanced Skills

• A strong understanding of:

  • Cold Canvassing
  • Closing Sales
  • Targeting, Tracking and Measuring
  • A strong consultative approach (matching needs with requirements)

• Managing and reporting on individual targets

• Ability to manage the sales process through strong pipe line skills:

  • Hunting for new leads
  • Farming existing leads

Ideal Requirements:

• 2-3 years of face-to-face sales experience
• ICT industry exposure with sound knowledge of ISP services
• Account management experience
• Customer retention experience
• Pipe line reporting

Key Competencies:

• Excellent verbal and written communication skills (English)

• Customer focused and brand aware

• Self-motivated and self-disciplined

• Ability to work independently and within a team

• Time Management Skills

• Attention to detail

• Deadline & target driven

Tools of trade provided:

• Laptop
• Headset
• This role is fully remote. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.

NB: This is a commission-based role!

Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us within two weeks, please regard your application as unsuccessful – but don’t lose hope; keep checking our website for more career opportunities in future.

Our benefits are second to none - the icing on the MWEB culture cake:

• We are a Fully Remote work environment

o That's right! No need to go into the office! You can work from just about anywhere o We have partnered with a shared office/workspace called Workshop 17 and we cover the cost of your access to any of their branches around the country - if you'd like a change of scenery from time to time.

• We Kit you out

o We will provide you with all the necessary tech equipment needed for a remote office. Laptop, monitor, and headset. We also provide you with Connectivity - FOR FREE