Sales Business Development Representative
Quill is part of the Staples family of brands, a leader in office supplies since 1956. Acquired by Staples in 1998, Quill provides essential services, solutions, and customer support to help our customers and our people thrive. We offer a wide range of products, including paper, ink & toner, technology, and custom print, along with over 900 instant rewards with every order.
We are looking to expand our team and support our growing customer base.
What you’ll be doing:
- Build long-term relationships with customers as the primary point of contact.
- Manage your book of business effectively through productivity and pipeline management.
- Collaborate with internal business partners.
- Keep current clients satisfied and deliver exceptional service daily.
- Manage existing accounts to drive sales and profit margins.
- Meet or exceed productivity metrics and goals.
- Develop internal and external business relationships.
- Make outbound sales calls to grow the customer base.
- Educate customers on products, programs, and consolidation opportunities.
What you bring to the table:
- High integrity in all dealings.
- Strong time management and organizational skills.
- Ability to uncover, develop, and close sales.
- Relationship building and problem-solving skills.
- Knowledge of products, pricing, competition, and sales objectives.
- Ability to sell company values and services via phone and internet.
- Adaptability to a fast-paced, changing environment.
- Ability to sell to multiple buyer levels within small to mid-sized customers.
- Excellent communication skills, both oral and written.
- Proficiency in Microsoft Office.
- Ability to work on-site at our Lincolnshire, IL location at least 4 days per week.
Minimum Qualifications:
- High school diploma or G.E.D.
- 6 months+ relevant experience in sales or customer service (preferred).
- Effective communication and relationship-building skills.
Preferred Qualifications:
- Proven account management or relevant experience.
- Strong business acumen and sales strategy.
What we offer:
- An inclusive culture with associate-led Business Resource Groups.
- 112 hours of PTO and vacation, plus 7 paid holidays and 1 floating holiday.
- Discounts, 401(k) match, wellness programs, and more.
Staples values inclusion and diversity, fostering an environment where all employees feel valued and supported. We are an Equal Opportunity Employer. By applying, you consent to your information being transmitted through our data processors.