Sales Business Development Representative
Quill is part of the Staples family of brands, a leader in office supplies since 1956. Acquired by Staples in 1998, Quill provides essential services, solutions, and customer support to help our customers and our people thrive. We offer a wide range of products, including paper, ink & toner, technology, and custom print, with over 900 instant rewards available with every order.
This is an opportunity to join a growing team and support an expanding customer base.
What you’ll be doing:
- Build long-term relationships with customers as the primary point of contact.
- Manage your book of business effectively through productivity and pipeline management.
- Collaborate with internal partners.
- Ensure current clients are satisfied and receive exceptional service daily.
- Manage existing accounts to drive sales and profit margins.
- Meet or exceed productivity metrics and goals.
- Develop internal and external business relationships.
- Make outbound sales calls to grow the customer base.
- Educate customers on products, programs, and consolidation opportunities.
What you bring to the table:
- High integrity in all dealings.
- Strong time management and organization skills.
- Ability to develop and close sales.
- Relationship building and problem-solving skills.
- Knowledge of products, pricing, competition, and sales objectives.
- Ability to sell company values and services via phone and internet.
- Adaptability to a fast-paced, changing environment.
- Ability to sell to multiple buyer levels within small to mid-sized customers.
- Excellent communication skills.
- Proficiency in Microsoft Office.
- Ability to work on-site at our Lincolnshire, IL location at least 4 days per week.
Basic Qualifications:
- High school diploma or G.E.D.
- 6+ months of relevant sales or customer service experience.
- Effective communication and relationship-building skills.
- Ability to work on-site at Lincolnshire, IL, at least 4 days per week.
Preferred Qualifications:
- Proven account management or relevant experience.
- Strong business acumen and sales strategy skills.
What we offer:
- An inclusive culture with associate-led Business Resource Groups.
- 112 hours of PTO and vacation, plus 7 paid holidays and 1 floating holiday.
- Discount programs, 401(k) match, wellness programs, and more.
At Staples, we are committed to inclusion and diversity, fostering a culture where all employees feel valued and supported. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected categories.