Sales Business Development

HireTalent; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

HireTalent is seeking a Sales and Customer Support - Sales Operations 2 contractor in Boston to support the Bulk/B2B business, focusing on inbound inquiries, brand visibility, cold outreach, and coordinating order intake with logistics and production teams.

You will drive cross-functional execution, track orders through lifecycle, assist pricing discussions with rate cards, and help scale revenue while maintaining strong customer relationships in a fast-paced startup-like environment.

Qualifications

• Minimum 3+ years in business development and sales.
• Bachelor’s degree or equivalent required.
• Experience with intake and order processing.

Responsibilities

• Lead intake & customer management: manage bulk order inquiries and guide customers through end-to-end ordering.
• Business development support: identify and drive outreach to target segments including corporate gifting, services industry, and institutions.
• Order & project management: track orders through full lifecycle and provide regular updates to customers.
• Process & operational improvement: assist with improvements to intake forms and customer experience.

Skills

Business development

Sales operations

Customer management

Inventory & logistics

Education

Bachelor's degree or equivalent

Job description

Title: Sales and Customer Support - Sales Operations 2

Duration: 12+ Months contract

Job Description:

Minimum required years of experience: 3+ YOE in Business development and sales

Education requirements: bachelors or equivalent

Must have skills:

• Managing and restarting business line for Client Products
• Manual and knitty-gritty intake tasks: pushing brand visibility, cold calls, etc
• Processing inventory, working with logistics teams, Operations management, purchase orders

Nice to have skills:

• Has worked in sales in a client facing role, can manage challenging conversations in a corporate environment
• Is interested in a start-up-like environment, looking for new opportunities

Role Purpose

The Business Development & Sales Associate will support the growth of the Bulk/B2B business by:

• Capturing and converting inbound demand
• Managing customer relationships and order intake
• Coordinating cross-functional execution for timely delivery

This role is critical to enabling the Bulk business to scale as both a revenue driver and brand-building channel.

Responsibilities

1. Lead Intake & Customer Management

• Manage bulk order inquiries via intake systems and email channels
• Gather key inputs (order size, customization requires, timelines)
• Guide customers through the end-to-end ordering process
• Support pricing discussions using standardized rate cards
• Partner with clients on product selection and customization options
• Convert inbound leads into confirmed orders

3. Business Development Support

• Identify and drive outreach (cold calls) to target segments:

• Corporate gifting and promotional agencies
• Services industry (hotels, restaurants, organizations like Sodexo)
• Universities and institutional partners

5. Order & Project Management

• Track orders through full lifecycle (inquiry → fulfillment)
• Maintain visibility into approvals, production timelines, and delivery milestones
• Provide regular updates to customers

6. Process & Operational Improvement

• Support improvements to intake forms and customer experience