BDC Specialist: Uncapped Earnings & Appointments

Lithia & Driveway; Old Bridge (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

DCH Academy Honda in Old Bridge, NJ is hiring a motivated Business Development Representative to be the first contact for customers exploring new and used Honda vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team.

If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Honda

Qualifications

• 3+ years of call center, telemarketing, or business development experience.
• Familiarity with basic computer systems and CRM tools.
• Proficient in converting leads and overcoming objections by phone.
• Demonstrated commitment to customer satisfaction and retention.

Responsibilities

• Gather accurate customer information to create a database for follow-up.
• Schedule sales appointments via call-ins, lists, and referrals.
• Develop knowledge of product pricing and dealership promotions.
• Use phone and computer skills to increase appointments and sales.

Skills

Lead conversion

Call center experience

Telemarketing

Customer retention

Education

High School diploma or equivalent

Tools

CRM tools

Job description

DCH Academy Honda in Old Bridge, NJ is hiring a motivated Business Development Representative to be the first contact for customers exploring new and used Honda vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team.

If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Honda