Sales BDC Manager

Bettenhausen Automotive; Tinley Park (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

Life Insurance

401K

Paid Time Off

Employee Assistance & Referral Program

Free college degree program

Job summary

Bettenhausen Automotive is expanding its Sales BDC team to support three locations and seeks a motivated BDC Manager to lead and develop the team. The role focuses on coaching, daily operations, and driving performance through data-driven strategies, with strong collaboration across Sales and Marketing.

The ideal candidate brings automotive BDC experience, high energy, and a passion for customer satisfaction, while promoting a positive, professional culture and strong CRM discipline.

Qualifications

• 5+ years experience as Sales BDC Manager.
• Experience overseeing multiple locations preferred.
• Automotive BDC experience preferred.
• Strong communication and motivational skills.
• Data-driven mindset with ability to analyze performance metrics.

Responsibilities

• Lead, coach, and develop a team of BDC Representatives to meet and exceed goals.
• Oversee daily operations of the Sales BDC for all store locations.
• Monitor call, lead, and appointment performance metrics for efficiency.
• Implement process improvements to increase show rates and conversions.
• Provide ongoing training and feedback to team members.
• Collaborate with Sales and Marketing to maximize lead generation.

Skills

Leadership

Strong communication

Motivation

Data‑driven mindset

Organizational skills

Multitasking

Tools

VinSolutions

Reynolds & Reynolds

Job description

BDC Manager – Multi Location

Join a Growing, Family-Owned Team!

Bettenhausen Automotive is expanding! As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands‑on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic, organized, and people‑focused leader with a passion for driving results, we want you on our team!

At Bettenhausen, we're proud of our strong reputation built on honesty, teamwork, and putting people first-our customers and our employees. We don't just offer jobs; we offer careers. With a supportive, family‑like atmosphere, real growth opportunities, and a free college education partnership with Strayer University, we're invested in your success.

What You'll Do

• Lead, coach, and develop a team of BDC Representatives to meet and exceed goals.
• Oversee daily operations of the Sales BDC for all store locations.
• Monitor call, lead, and appointment performance metrics to ensure efficiency and effectiveness.
• Implement process improvements to increase appointment show rates and conversion.
• Provide ongoing training and feedback to team members.
• Collaborate closely with Sales and Marketing departments to maximize lead generation and management.
• Ensure CRM data accuracy and timely follow-up on all customer leads.
• Promote and uphold our culture of positivity, professionalism, and exceptional service.

What We're Looking For

• 5+ years experience as Sales BDC Manager
• Experience overseeing multiple locations preferred
• Must have Automotive BDC experience
• Strong communication and motivational skills.
• Data-driven mindset with the ability to analyze and act on performance metrics.
• Excellent organizational and multitasking abilities.
• High energy, positivity, and a passion for customer satisfaction.
• Experience with dealership CRMs (e.g., VinSolutions, Reynolds & Reynolds preferred)

Compensation & Schedule

• Competitive salary based on experience
• Monthly Bonuses
• Full-time, 5 days per week (some evenings and Saturdays may be required)

Benefits That Care for You

• Health, Dental, and Vision Insurance
• Short-Term Disability & Life Insurance
• Accident, Cancer, Critical Illness, & Hospital Insurance Options
• 401K
• Paid Time Off (PTO)
• Employee Assistance & Referral Programs
• Free College Degree Program through Strayer University

Be Part of a Team That's Going Places