Sales Associate, Tanger Riverhead

Lafayette 148 New York; Town of Riverhead (NY); On-site; USD 24,796 - 27,552; Full time

Job summary

Lafayette 148 New York Outlet Stores are seeking a Sales Associate to represent the brand, establish and grow a client base, and provide expert product and wardrobe advice to deliver a memorable shopping experience.

Responsibilities include building client relationships, planning appointments, informing customers about events, and supporting store operations while maintaining visual standards. A Bachelor’s degree is preferred and 3+ years in premium selling is ideal.

Qualifications

• Bachelor’s degree preferred.
• 3+ years’ experience in premium to luxury selling.
• Existing client base/book preferred.

Responsibilities

• Establish and maintain client relationships to drive repeat business.
• Deliver memorable in-store experiences and plan client appointments.
• Inform clients about events and new products.
• Utilize technology to strengthen relationships and acquire new clients.
• Maintain broad product knowledge across brand categories.
• Address clients' wardrobe needs across all categories.
• Educate clients on brand services and offerings.
• Support store operations including opening/closing, inventory, and revenue reporting.
• Maintain merchandising and visual presentation standards.

Skills

Customer service

Communication

Technology

Flexibility

Education

Bachelor's degree

Job description

Job Overview

Lafayette 148’s Outlet Stores sell post-season merchandise by providing clients with a tailored, elevated shopping experience. The Lafayette 148 Sales Associate represents the brand image and is responsible for establishing, maintaining and growing a client base to achieve sales goals. The Sales Associate provides expert product and wardrobing advice while delivering a memorable client experience.

Responsibilities

• Establish and maintain deep connection with clients and drives repeat business to achieve sales goals
• Consistently delivers memorable in store experiences to all clients; plans client appointments to maximize results
• Inform clients on in-store events and new product deliveries to enhance their experience and increase engagement
• Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition
• Possess broad range of product knowledge across all categories of the brand, takes initiative to stay informed to maximize selling potential
• Demonstrate the ability to address a client’s total wardrobe needs across all categories
• Inform clients on brand services to ensure they can enjoy all Lafayette 148 has to offer
• Always puts the client first when resolving issues, exceeding expectations
• Support the operational functions within the store, operational functions may include: opening/ closing procedures, inventory, and daily revenue reporting
• Maintain merchandising and visual presentation standards

Desired Background

• Bachelor’s degree preferred

Experience

• 3+ years’ experience of premium to luxury selling environment
• Existing client base/ book preferred

Skills

• Strong customer service and communication (verbal and writing) skills
• Proficiency in utilizing available technology
• Must be flexible and have the ability work evenings, weekends and holiday schedules

Physical Requirements

• Ability to stand and walk for long periods of time, climb stairs/ladders, and occasionally bend or kneel to access merchandise.
• Frequent use of hands and fingers to operate office equipment; constant communication and visual focus required.
• Occasionally lift, carry, or move merchandise and fixtures weighing up to 25 lbs.

Base Pay Range

The base pay range for this position is $18.00 - $ 20.00 hourly. Base pay offered may vary depending on skills, experience, and location.