Sales Associate: Stevensville, MD

Costellos Ace; Stevensville (MD); On-site; USD 21,000 - 23,000; Full time

Job summary

Costellos Ace in Stevensville, MD is seeking a friendly, customer-focused associate for the sales floor. You will greet customers, answer questions about procedures and policies, and assist with locating merchandise.

Responsibilities include maintaining neat, stocked aisles, processing transactions at the register, supporting promotions, and staying aware of daily goals. Lifting up to 50 pounds is required; basic math and computer skills are expected.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to work effectively in a team and flexible schedule.

Responsibilities

• Assist customers on the sales floor and process transactions at the register.
• Maintain neat, stocked aisles and stay alert to promotions and pricing.
• Support daily store operations and participate in team huddles.

Skills

Customer service

Communication skills

Teamwork

Flexible schedule

Lifting 50 lbs

Math & computer skills

Education

High school diploma or equivalent

Job description

Job Details

Job Location: BHC Kent Island - Stevensville, MD 21666Salary Range: $15.00 - $17.00 HourlyJob Functions

Job Functions

• Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
• Greet every customer you make eye contact with, anywhere in the store
• Answer customers questions and provide information on procedures and policies
• Be at your workstation on time
• Be customer ready whenever you are on the stage/sales floor
• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked and priced properly
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry-out if appropriate
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
• Address all safety concerns immediately
• Advise store management of any pricing errors
• Advise store management anytime you say "no" to a customer
• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

Sales Floor Duties

• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
• Ensure all shipments are packed out in its proper home and all overstock is away
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

Register Duties

• Ring each transaction accurately
• Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
• Call for help when more than 3 customers are waiting
• Keep busy around the registers when you are not ringing
• Process merchandise returns as needed

Physical Requirements

• Walking, Frequent, Flat surfaces from point to point
• Standing, Constant, All work performed on feet
• Sitting, None,
• Stooping, Frequent, To pick up cartons at floor level
• Reaching, Frequent, To a height of 6 feet
• Lifting, Frequent, Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
• Hand Dexterity, Frequent, Must be able to use at least one hand to operate register and complete paperwork
• Pushing/Pulling, Frequent, Move hand jacks from place to place
• Carrying, Frequent, Up to 50 lbs., up to 10 feet, occasionally more
• Climbing, In-frequent, Stairs in storage rooms; ladders
• Vision, Constant, Read labels, recognize boxes, safety in working
• Hearing, Constant, Safety Signals

Qualifications

Required Education:- High School Diploma or equivalentRequired Experience:- Previous retail experience preferred, but not required.Required Skills and Abilities:- Excellent customer service skills- Strong communication and interpersonal skills- Ability to work effectively in a team environment- Ability to work a flexible schedule, including evenings and weekends- Ability to lift and carry up to 50 pounds- Basic math and computer skills

Qualifications

Required Education:- High School Diploma or equivalentRequired Experience:- Previous retail experience preferred, but not required.Required Skills and Abilities:- Excellent customer service skills- Strong communication and interpersonal skills- Ability to work effectively in a team environment- Ability to work a flexible schedule, including evenings and weekends- Ability to lift and carry up to 50 pounds- Basic math and computer skills

Qualifications

Required Education:- High School Diploma or equivalentRequired Experience:- Previous retail experience preferred, but not required.Required Skills and Abilities:- Excellent customer service skills- Strong communication and interpersonal skills- Ability to work effectively in a team environment- Ability to work a flexible schedule, including evenings and weekends- Ability to lift and carry up to 50 pounds- Basic math and computer skills

Qualifications

QualificationsRequired Education:- High School Diploma or equivalentRequired Experience:- Previous retail experience preferred, but not required.Required Skills and Abilities:- Excellent customer service skills- Strong communication and interpersonal skills- Ability to work effectively in a team environment- Ability to work a flexible schedule, including evenings and weekends- Ability to lift and carry up to 50 pounds- Basic math and computer skills