Sales Associate-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Dallas (TX); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is opening a new location in Dallas, TX, seeking a Sales Associate to create a high-tech, high-touch shopping experience for customers looking to design one-of-a-kind pieces.

You will drive sales, engage clients, and contribute to a premium in-store experience that blends artistry with customer service. The ideal candidate brings 1–3 years of jewelry retail experience, strong communication, and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• 1–3 years of jewelry retail experience required.
• Experience selling in a commission environment.
• Strong communication and customer service skills.
• Ability to work flexible schedule including evenings, weekends, holidays.
• High school diploma or equivalent.

Responsibilities

• Generate sales to exceed personal goals.
• Highlight features and benefits of extended warranties.
• Engage clients through clienteling and compelling presentations.
• Collaborate with team in sales presentations.
• Provide outstanding customer service.
• Participate in merchandising, displays, and store maintenance.

Skills

Sales

Customer service

Communication

Education

High School diploma

Job description

We are thrilled to announce the grand opening of our newest Helzberg location, featuring an innovative store design at the upscale Galleria Dallas in Dallas, TX. Located in the luxury quarter of this prestigious shopping center, this store will specialize in customization, offering clients an immersive journey where artistry meets innovation. As a Sales Associate, you will orchestrate a high-tech, high-touch shopping experience, helping customers find and create one-of-a-kind designs. Your role will be to elevate customer engagement and establish our brand as the gold standard in fine jewelry customization.

The ideal candidate has a passion for next-generation retail and is a team player who embodies the Helzberg culture of integrity, passion and innovation. This role will enhance customer interactions through Endless Options, so that our customers find the right piece for them. Join us in revolutionizing the industry—where every creation tells a unique story, and every customer walks away with something truly extraordinary.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Provide features and benefits of extended warranties to increase sales
• Create business through various methods of clienteling
• Provide a compelling sales presentation based on our sales training
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Demonstrate outstanding customer service to each and every Helzberg Diamonds' guest
• Participate in all areas of store's operation including merchandising, displays, and maintenance

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Superior communication skills
• High internal motivation
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• High school diploma or equivalent
• Must be able to work a flexible work schedule including evenings, weekends, and holidays