Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Dallas (TX); Ibrido; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Helzberg Diamonds Shops, Inc. is expanding with a grand opening at the Galleria Dallas in Dallas, TX. We seek an Assistant Manager to lead a high-tech, high-touch jewelry retail experience, empowering a team of experts in helping customers create one-of-a-kind designs.

Ideal candidates bring 1–3 years in jewelry retail, strong communication, and a collaborative mindset, with flexibility to work evenings, weekends, and holidays.

Competenze

• 1–3 years of jewelry retail sales experience.
• Strong communication and customer service skills.
• Ability to supervise and develop team members.
• Flexible schedule including evenings, weekends and holidays.
• Bachelor's degree is desirable but not required.

Mansioni

• Generate sales to exceed personal sales goals.
• Sell as a team to overcome objections and close additional sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate/customer interactions in the Store Manager's absence.
• Deliver outstanding customer service to every Helzberg Diamonds guest.
• Assist the Store Manager in recruiting top-performing associates.

Conoscenze

Sales

Leadership

Customer service

Teamwork

Communication

Jewelry retail

Flexibility

Formazione

High School diploma

Bachelor's degree (desirable)

Descrizione del lavoro

We are thrilled to announce the grand opening of our newest Helzberg location, featuring an innovative store design at the upscale Galleria Dallas in Dallas, TX. Located in the luxury quarter of this prestigious shopping center, this store will specialize in customization, offering clients an immersive journey where artistry meets innovation. As an Assistant Manager, you will support a high-tech, high-touch shopping experience, empowering a team of experts who thrive in helping customers find and create one-of-a-kind designs. Your role will be to elevate customer engagement and establish our brand as the gold standard in fine jewelry customization.

The ideal candidate has a passion for next-generation retail, and is both a leader and team player who embodies the Helzberg culture of integrity, passion and innovation. This role will help create seamless integrations between digital and in-store experiences, enhancing customer interactions through Endless Options, so that our customers find the right piece for them. Join us in revolutionizing the industry—where every creation tells a unique story, and every customer walks away with something truly extraordinary.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays