FashionUnited is seeking customer-driven individuals in Chicago, Illinois, to join our retail team. Responsibilities include providing exceptional customer service, achieving sales goals, and assisting with store operations. Candidates should be motivated, have excellent communication skills, and ideally possess retail sales experience. Embrace our values of accountability, collaboration, and creativity in a dynamic environment that promotes personal growth and team success.
Qualifications
Desire to achieve and exceed individual sales goals.
Passion for providing outstanding customer service.
Proven ability to build long-term customer relationships.
Responsibilities
Assist with customer inquiries and provide solutions.
Support store visual directives and maintain housekeeping.
Utilize inventory systems for stock management.
Skills
Customer service skills
Sales experience
Communication skills
Technical skills
Team collaboration
Competitive personality
Job description
Primary Job Responsibilities
Customer Service and Sales:
Desire to achieve and exceed individual sales goals and KPI’s as determined by your Store Manager.
Passion to connect with customers and cultivate personalized relationships to drive sales.
Be perceptive to customer’s wants and needs and utilize product knowledge to ensure customer satisfaction.
Embrace a culture that puts the customer experience first and foremost.
Exude a self‑confidence reflective of our Brand Vision.
Operations:
Assist with the store’s visual directives, and maintain standards of housekeeping.
Develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.
Protect store assets and inventory through awareness of loss‑prevention procedures. Report violations to the supervisor.
Become familiar with inventory levels and understand how to use systems to check availability and perform inter‑store transfers.
Assist with all other duties as required by store management.
Requirements
Desirability and drive to hit performance targets.
Passion for providing outstanding customer service.
Excellent communication and technical skills.
Naturally competitive, outgoing and fun personality.
Authentic approach to clienteling and building long‑term relationships with customers with a focus on building sales.
Work collaboratively with all other Lacoste team members to achieve goals.
Sales experience in retail apparel a plus.
Core Values and Traits
Accountable
Providing answers to questions.
Propose solutions.
Integrating our role as a global economic player.
Collaborative
Succeeding together.
Working together.
Sharing information.
Trusting each other.
Caring
Respecting our people.
Caring for customers.
Different points of view.
Diversity.
Concerned by others.
Audacious
Taking risks.
Being creative & innovative.
Following the less taken path.
Creating value.
Be LACOSTE
Understanding the brand.
Being enthusiastic, passionate & optimistic.
Being sincere, yourself & honest in relationships.