Sales Associate - Part Time

FashionUnited; Carlsbad (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Lacoste is hiring Brand Ambassadors in Carlsbad, California. Candidates should be competitive, customer-focused, and eager to contribute to our vibrant store atmosphere. Key responsibilities include achieving sales goals, building lasting customer relationships, and ensuring the best shopping experience.

The ideal candidate has a passion for customer service, excellent communication skills, and preferably experience in retail apparel. Join Lacoste and be part of a culture that values performance and innovation.

Qualifications

• Desire to achieve and exceed individual sales goals.
• Passion for providing outstanding customer service.
• Naturally competitive and outgoing personality.

Responsibilities

• Achieve and exceed sales goals set by the Store Manager.
• Connect with customers to cultivate personalized relationships.
• Assist with store visual directives and maintain housekeeping.

Skills

Sales experience in retail apparel

Excellent communication skills

Customer service passion

Job description

Lacoste is a lifestyle brand, born of the inventiveness of a tennis champion, René Lacoste, who created the first polo shirt ever, initially for himself and for his friends, to be both relaxed and elegant on and off the tennis courts. Nicknamed the Crocodile by the press in the late 1920s when he was a multiple Grand Slam tennis champion, René Lacoste had the animal embroidered on the blazer he wore on court, before making it the logo of his famous polo shirt. Crocodile brand is today present in 120 countries through a selective distribution network. Two Lacoste items are sold every second in the world. As an international Group gathering 10,000 women and men, Lacoste offers a complete range of products: apparel, leather goods, fragrances, footwear, eyewear, home wear, watches and underwear, all of them being elaborated in the most qualitative, responsible and ethical way. In 2017, the Brand garnered a turnover of 2 billion euros.

At Lacoste, we think Life is a Beautiful Sport and hope you do too. If you want to be a part of a culture that values performance, innovation and joie de vivre then keep reading. Are you naturally competitive? Do others look to you for inspiration? Are you happy and upbeat? Do you want to play on the best team? If you answered yes, we want to talk with you! Lacoste strives to hire only the very best players who are at the top of their game. We scout out the top talent in the retail industry for all levels within our store team. At Lacoste, it is all about the right attitude and we are looking for a few new Brand Ambassadors to join our winning Sales Team.

PRIMARY JOB RESPONSIBILITIES

CUSTOMER SERVICE AND SALES

• Desire to achieve and exceed individual sales goals and KPI’s as determined by your Store Manager.
• Passion to connect with customers and cultivate personalized relationships to drive sales.
• Be perceptive to customer’s wants and needs and utilize product knowledge to ensure customer satisfaction.
• Embrace a culture that puts the customer experience first and foremost.
• Exude a self-confidence reflective of our Brand Vision.

OPERATIONS

• Assist with the store’s visual directives, and maintain standards of housekeeping.
• Develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.
• Protect store assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.
• Become familiar with inventory levels and understand how to use systems to check availability and perform inter-store transfers.
• Assist with all other duties as required by store management.

REQUIREMENTS

• Desirability and drive to hit performance targets
• Passion for providing outstanding customer service
• Excellent communication and technical skills
• Naturally competitive, outgoing and fun personality
• Authentic approach to clienteling and building long term relationships with customers with a focus on building sales
• Work collaboratively with all other Lacoste team members to achieve goals
• Sales experience in retail apparel a plus

Core Values and Traits

Accountable

• Providing answers to questions
• Propose solutions
• Integrating our role as a global economic player

Collaborative

• Succeeding together
• Working together
• Sharing information
• Trusting each other

Caring

• Respecting our people
• Caring for customers
• Different points of view
• Diversity
• Concerned by others

Audacious

• Taking risks
• Being creative & innovative
• Following the less taken path
• Creating value

Be LACOSTE

• Understanding the brand
• Being enthusiastic, passionate & optimistic
• Being sincere, yourself & honest in relationships
• Gentleness, harmony

This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management. We as Lacoste associates must always ensure that all functions of our position are represented with our core values being: Accountable, Collaborative, Caring, Audacious and Be LACOSTE.