Sales Associate: Elevate Customer Experience at Home Store

Pottery Barn Kids; San Antonio (TX); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate to provide customers with a unique shopping experience in a fast-paced specialty retail environment.

You will deliver sincere service, leverage product knowledge, and support gift services and catalog orders as needed. The role requires 1-2 years of customer service and retail sales experience; full-time associates should have open availability to meet business needs, while part-time flex associates must cover weekend shifts and two weekday

Qualifications

• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Skills

Sales

Customer service

Teamwork

Self-management

Entrepreneurial mindset

Needs discovery

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate to provide customers with a unique shopping experience in a fast-paced specialty retail environment.

You will deliver sincere service, leverage product knowledge, and support gift services and catalog orders as needed. The role requires 1-2 years of customer service and retail sales experience; full-time associates should have open availability to meet business needs, while part-time flex associates must cover weekend shifts and two weekday