Sales Associate: Elevate Customer Experience & Drive Sales

West Elm; Atlanta (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discount on all brands

401(k) plan

Wellness program

Paid vacations and holidays

Health/dental/vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver world-class service in a fast-paced Williams-Sonoma environment.

You will help customers by offering expert product knowledge, processing transactions, and supporting merchandising and stock tasks to ensure a top-quality shopping experience. The role emphasizes meeting sales goals, maintaining store standards, and contributing to a team that values initiative, autonomy, and exceptional customer experiences.

Qualifications

• Strong customer service and selling skills with a focus on client satisfaction.
• Ability to exceed sales goals and close sales.
• Knowledge of current promotions, products, and services.
• Comfort with multiple tasks and working on a busy sales floor.

Responsibilities

• Provide sincere, friendly, energetic customer service to shoppers.
• Maintain knowledge of products, promotions and current sales.
• Assist customers with services including gift wrap, gift registry, catalog orders and special requests.
• Process transactions accurately at the register and handle returns/exchanges.
• Support visual merchandising, signage, stockroom upkeep and stock management.
• Adhere to company policies and procedures and contribute to a positive team environment.

Skills

Customer service

Sales

Product knowledge

Cash handling

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver world-class service in a fast-paced Williams-Sonoma environment.

You will help customers by offering expert product knowledge, processing transactions, and supporting merchandising and stock tasks to ensure a top-quality shopping experience. The role emphasizes meeting sales goals, maintaining store standards, and contributing to a team that values initiative, autonomy, and exceptional customer experiences.