Sales Associate / Customer Service Representative

Drybar Shops; Phoenix (AZ); On-site; USD 18,000 - 22,000; Full time

Job summary

Drybar Shops in Phoenix, AZ is hiring immediately for a retail sales associate to deliver an exceptional client experience from check-in to check-out, uphold Drybar standards, and create a memorable visit. Candidates should have 1+ years in a fast-paced customer-service role, POS experience preferred, a high school diploma, and the ability to stand for 6–8 hours.

Salon/spa background is a plus. As part of the team, you will set a welcoming tone, assist with reservations, and keep the shop

Qualifications

• 1+ years in a fast-paced, customer-service environment.
• POS experience strongly preferred.
• High school diploma or equivalent.
• Stand for 6–8 hours daily.

Responsibilities

• Lead the client experience from check-in to check-out.
• Set a positive, party-like shop atmosphere.
• Troubleshoot reservations and optimize appointments.
• Maintain cleanliness at front desk and bar area.

Skills

Customer service

Education

High school diploma

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

Hiring immediately! We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

So here’s our questions for you...Do you hold the power to…

…make anyone smile?

…befriend strangers?

…turn around a failing customer experience?

…remember names and faces?

…do five things at one time?

Did you answer yes to the above?...Then we wanna meet you and we are hiring immediately!

Here is what Drybar Bartenders (retail sales associates / customer service representatives) are responsible for each day:

• As a store associate, leading the client’s experience from check in to check out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
• Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Promote a professional and brand-appropriate image
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts

Legal Disclaimer

©2021 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar® franchise owner. Individual results may vary. Business results may vary on an individual studio basis due to numerous economic and business factors. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Drybar® is a registered trademark owned by Helen of Troy Limited.