Receptionist/ Customer Service Representative

Drybar Shops; Oklahoma City (OK); On-site; USD 15,000 - 28,000; Full time

Benefits offered by this job

Competitive pay & commissions

Free monthly services

Membership bonus

Flexible hours

Retail product discounts

Career path

Training

Job summary

Drybar Shops is seeking enthusiastic retail sales associates to deliver outstanding customer service in a fast-paced blowout-focused environment. Bartender-style reception duties include engaging clients, processing sales at the POS, and promoting memberships and retail items.

The role offers flexible hours, opportunities for commissions, and a clear path for career growth. Prior salon or spa exposure is a plus, but not mandatory, and high school diploma or equivalent is required.

Qualifications

• Evening and weekend shifts required.
• Experience in a fast-paced, customer-service centric environment preferred.
• Previous experience with Points of Sale Systems strongly preferred.
• Previous salon/spa experience preferred but not required.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem solving and troubleshooting skills.
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease.
• Maintains professional demeanor under pressure.

Responsibilities

• Provide excellent customer service in a fast-paced setting.
• Operate the POS system at the front desk and assist customers with transactions.
• Maintain a clean and welcoming salon environment.
• Promote retail products and membership sales to customers.
• Support team with flexible hours and a positive attitude.

Skills

Customer service

Multitasking

Problem solving

Communication

Education

High School Diploma

Tools

POS Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts! In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

This is not your normal retail sales associate / customer service position. We are growing faster than ever and fiercely recruiting amazing sales associates / customer service representatives. At Drybar, our retail receptionists are called Bartenders because that’s what they do – they tend to the social experience of our bar atmosphere. This is the coolest retail sales associate / customer service position on the job market!

So here’s our questions for you...Do you hold the power to…

…make anyone smile?

…befriend strangers?

…turn around a failing customer experience?

…remember names and faces?

…do five things at one time?

Did you answer yes to the above?...Then we wanna meet you!

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation with base pay of $11 per hour and the potential to make up to $20 per hour depending on commissions that include retail and membership sales
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• Evening and weekend shift(s) required
• Experience in a fast paced, customer service centric environment preferred
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.