Sales Associate / Customer Service Representative

Drybar Shops; Bend (OR); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Free services

Sales commissions

Flexible schedule

Product discounts

Ongoing training

Job summary

Drybar Bend is hiring a Sales Associate / Customer Service Representative to check guests in and out, assist stylists, and provide outstanding service. You’ll handle phones, grab supplies, and help keep the front desk running smoothly with a positive, fast-paced approach.

Fringe benefits include sales commissions, free services, and a flexible Friday–Monday schedule. Prior POS experience is a plus, and a high school diploma is required. Join the Drybar Bend team and grow with us.

Qualifications

• 1+ years of customer service in a fast-paced environment preferred
• Experience with Point of Sale systems preferred
• High school diploma or equivalent; 18+ to serve beverages

Responsibilities

• Check guests in and out, grab drinks, answer phones, and assist stylists
• Help ensure the salon runs smoothly as the backbone of Drybar
• Provide excellent customer service and manage front-desk tasks

Skills

Customer service

Sales

POS systems

Multitasking

Problem solving

Communication

Education

High school diploma

Tools

Point of Sale

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Drybar Bend is looking to expand our team of Bartenders, aka Receptionist Extraordinaires ;) Our Bartenders check our beloved guests in and out, grab drinks, answer phones, and assist stylists by grabbing supplies and tools. They help make sure that the salon runs smoothly in every way possible, we like to call them the backbone of Drybar (just don't tell the stylists ;))

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $16 and $28 per hour depending on performance
• Free services
• Membership sales commission: $5 per Single Barfly, $10 per Double Barfly
• Product sales commission: 10% of all tools and products
• Flexible, set schedule: Currently looking for Friday-Monday (5-8 hour shifts)
• Discounts on all retail products (40%!)
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) preferred but not required
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent (Must be 18+ because we serve beverages with each service)
• Ability to work at a sustained, fast pace environment
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

If this sounds like you, we'd love to meet you!

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.