Sales Associate & Customer Service Personnel

SwimLabs Swim School; Holly (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Flexible schedule

50% off on swim lessons for your children

Free use of swim technology

Job summary

SwimLabs Swim School in Holly, Michigan, is seeking an Associate who will help deliver exceptional customer experiences and assist with daily operations. The ideal candidate will maintain client accounts, enroll students, and provide quality customer service.

If you're passionate about kids and swimming, this is the right place for you! Join our swim family and enjoy benefits like a flexible schedule and 50% off swim lessons for your children.

Qualifications

• Happy and professional disposition; hospitable and caring.
• Sales experience preferred.
• Exceptional customer service focus: deliver quality experience, manage escalations.

Responsibilities

• Assist clients and visitors by greeting and directing them appropriately.
• Maintain client accounts, schedule classes and appointments.
• Enroll students and manage retail sales.

Skills

Happy and professional disposition

Sales experience

Exceptional customer service focus

Experience using spreadsheets and word processing software

Phone skills

Education

CPR & First Aid certified

Job description

Benefits

• Opportunity for advancement
• Competitive salary
• Flexible schedule

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. Smart fish swim in schools®

You may be our next great Associate at SafeSplash + SwimLabs Morrisville (Triangle).

Overview

We are seeking an Associate at SafeSplash + SwimLabs Morrisville (Triangle) who will help us deliver exceptional customer experiences, support program enrollment, and assist with daily operations.

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• 50% off on swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintain client accounts by recording accurate and up-to-date information; take client payment when necessary; scheduling classes and appointments
• Assist clients with retail merchandise; be knowledgeable of all retail products and information; manage retail sales
• Enroll students
• Follow up with leads and drop lists by phone and text
• Check in kids as needed
• Explain policies to parents
• Schedule, promote, and participate in special events, and keep all client communications updated and visibly posted in public areas of lobby

What are we looking for

• Happy and professional disposition; hospitable and caring
• Sales experience
• Social media posting experience
• Lead calling experience
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Phone skills
• Preferred qualifications:
• Swim lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
• CPR & First Aid certified

We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. Not only are we teaching a life-saving skill, we’re instilling a sense of pride and confidence in kids every day.

Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience at our schools across the nation.

Join our swim family that enables a lifetime of water safety and opportunity by teaching the joy and skill of swimming. We are invested in helping you be the best you can be in and out of the water!

Company Website: www.safesplash.com and www.swimlabs.com

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.