Sales Associate & Customer Experience Champion

Rack Room Shoes; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Richmond, VA is seeking a Sales Associate to deliver exceptional customer service, meet sales goals, and set an example in accurate, complete work. You will guide teammates, uphold store standards, and contribute to a positive shopping environment.

In this role you will handle cash and POS transactions, process sales, and maintain meticulous records. You’ll also support inventory, merchandise placement, and participate in promotions to grow sales and customer satisfaction.

Qualifications

• Interpersonal skills to deal effectively with customers and staff.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills.
• Monitor Loss Prevention concerns involving customers and staff.
• Participate in inventories, shipping/receiving, and floor merchandising.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Visual merchandising

Job description

Rack Room Shoes in Richmond, VA is seeking a Sales Associate to deliver exceptional customer service, meet sales goals, and set an example in accurate, complete work. You will guide teammates, uphold store standards, and contribute to a positive shopping environment.

In this role you will handle cash and POS transactions, process sales, and maintain meticulous records. You’ll also support inventory, merchandise placement, and participate in promotions to grow sales and customer satisfaction.