Footwear Retail Sales Associate - Customer Experience Lead

Rack Room Shoes; Harrisonburg (VA); On-site; USD 16,531 - 19,286; Full time

Job summary

Rack Room Shoes in Harrisonburg, VA is seeking a Sales Associate to uphold service standards, assist customers, and support store operations. You will lead by example in accurate cash handling and POS transactions while promoting promotions and the rewards program.

The role emphasizes teamwork, store presentation, product knowledge, and loss-prevention awareness to ensure a great shopping experience for every customer.

Qualifications

• Interpersonal skills to deal effectively with customers and staff.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably footwear.
• Basic knowledge of company policies and procedures.
• Visual merchandising and store presentation standards.

Responsibilities

• Create an excellent shopping experience through service standards and promotions.
• Promote rewards program and other company initiatives.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and fitting skills.
• Assist in inventories, shipping/receiving, and merchandise placement.
• Process sales and POS transactions accurately and efficiently.

Skills

Interpersonal skills

Basic communication

Mathematics

Retail experience

Store operations

Job description

Rack Room Shoes in Harrisonburg, VA is seeking a Sales Associate to uphold service standards, assist customers, and support store operations. You will lead by example in accurate cash handling and POS transactions while promoting promotions and the rewards program.

The role emphasizes teamwork, store presentation, product knowledge, and loss-prevention awareness to ensure a great shopping experience for every customer.