Retail Sales Associate: Customer Experience Leader

Rack Room Shoes; Roanoke (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Rack Room Shoes in Roanoke, VA is seeking a customer-focused Sales Associate to uphold our service standards and assist customers with footwear selections across categories. You will help maintain merchandising, promote rewards, and support daily store operations in a fast-paced retail environment.

Ideal candidates bring friendly communication, basic math, and previous retail experience. This role emphasizes accurate cash handling, POS use, and teamwork to present a welcoming shopping atmosphere.

Qualifications

• Customer service experience in retail or footwear recommended.
• Ability to handle cash and POS transactions accurately.
• Knowledge of store presentation standards and promotions.

Responsibilities

• Create an excellent shopping experience by applying service standards and knowledge of promotions.
• Assist customers with product selection and size fitting.
• Promote rewards program and company initiatives to boost sales.
• Maintain stock, merchandised displays, and store cleanliness.
• Process sales and returns according to policy and protect cash and records.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail experience

Visual merchandising

Job description

Rack Room Shoes in Roanoke, VA is seeking a customer-focused Sales Associate to uphold our service standards and assist customers with footwear selections across categories. You will help maintain merchandising, promote rewards, and support daily store operations in a fast-paced retail environment.

Ideal candidates bring friendly communication, basic math, and previous retail experience. This role emphasizes accurate cash handling, POS use, and teamwork to present a welcoming shopping atmosphere.