Customer-Focused Retail Sales Specialist

Rack Room Shoes; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes in Richmond, VA is seeking a friendly Retail Sales Associate to deliver excellent service, process transactions accurately, and help present merchandise to customers. The role emphasizes teamwork and maintaining a welcoming store environment.

You will work with store management and teammates to meet sales goals, keep the sales floor organized, and participate in inventories and loss prevention practices. Prior retail experience and solid communication are valued.

Qualifications

• Interpersonal skills to deal effectively with customers and coworkers.
• Strong verbal and non-verbal communication abilities.
• Organizational and numeric skills for sales and_inventory processes.
• Experience in retail sales or footwear is a plus.
• Familiarity with store policies and procedures is helpful.
• Basic visual merchandising knowledge.

Responsibilities

• Create an excellent shopping experience for customers according to service standards.
• Maintain awareness of promotions and merchandise presentation.
• Support stock organization, restocking, and cleanliness of the store.
• Assist in product knowledge and fitting skills for customers.
• Participate in inventories and assist with receiving merchandise.
• Process sales at the register following policy and ensure accuracy of transactions.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Store policies knowledge

Visual merchandising

Job description

Rack Room Shoes in Richmond, VA is seeking a friendly Retail Sales Associate to deliver excellent service, process transactions accurately, and help present merchandise to customers. The role emphasizes teamwork and maintaining a welcoming store environment.

You will work with store management and teammates to meet sales goals, keep the sales floor organized, and participate in inventories and loss prevention practices. Prior retail experience and solid communication are valued.