Sales Associate, American Dream Mall

alexanderwang llc.; East Rutherford (NJ); On-site; USD 23,866 - 33,992; Part time

Job summary

alexanderwang llc. is seeking a Brand Ambassador in East Rutherford, NJ, to enhance client experiences and maximize sales. This role demands proficiency in Mandarin and a Bachelor’s degree, while valuing 1-3 years of experience in sales or customer service. Responsibilities include executing brand expectations, managing client interactions, and accurately collecting customer data. The position offers a competitive salary of $21/hour plus opportunities for growth. Join a dynamic team committed to providing exceptional service!

Qualifications

• 1-3 years of experience in sales or customer service.
• Proficiency in Mandarin required, additional languages is a plus.
• Genuine curiosity to build long-term relationships with clients.

Responsibilities

• Execute Client Experience Expectations and manage client expectations.
• Maintain high energy and advise clients on new arrivals and best sellers.
• Accurately collect customer data at Point of Sale.

Skills

Proficiency in Mandarin

Experience in sales or customer service

Strong organizational skills

Excellent storytelling

Knowledgeable on trends and adept with styling

Genuine curiosity to build long term relationships with clients

Education

Bachelor’s or relevant degree

Job description

Act as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience.

Responsibilities include but are not limited to:

• Able to execute Client Experience Expectations, ensuring brand’s goals are met for every client interaction
• Able to manage client expectations
• Able to learn and adhere to operational processes
• Able to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client base
• Maintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgably
• Support all operational tasks as needed—being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Operations Supervisor when interacting with merchandise
• Support visual floor moves and maintain visual standards as needed
• Able to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoY
• Ability to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately

Qualifications/Skills

• Proficiency in Mandarin required, additional languages is a plus
• Bachelor’s or relevant degree preferred
• 1-3 years of experience in sales or customer service
• knowledgeable on trends and adept with styling
• genuine curiosity to build long term relationship with clients
• excellent storyteller
• strong organizational skills

We are an Equal Opportunity Employer M/D/F/V.

In compliance with the New York City salary transparency requirements, the potential salary for this position is $21/hour, which represents a range commensurate with experience, knowledge, and skills required.