Sales Associate - Decorative Home

brobstongroup.com - Jobboard; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Luxury Sales Associate for Women’s Contemporary Ready-to-Wear Departments in New York City. In this role, you will enhance the prestigious shopping experience by achieving sales targets through expert product knowledge and exceptional service.

The ideal candidate should have over 3 years in luxury retail, demonstrating a sales history of 1.5M+. Duties include developing client relationships, maintaining visual merchandising standards, and utilizing CRM systems to maximize sales potential.

Qualifications

• Minimum of 3 years of experience in luxury retail, with a demonstrated sales history of 1.5M+.
• Exceptionally knowledgeable about luxury women’s ready-to-wear.
• Proficiency in using computers and POS systems.

Responsibilities

• Achieve and exceed individual sales targets with product knowledge.
• Develop strong relationships with clients and ensure satisfaction.
• Assist in maintaining visual merchandising standards.

Skills

Interpersonal skills

Sales techniques

Client engagement

Product knowledge

Job description

Our company stands as an emblem of luxury and timeless elegance, located in the heart of New York City. We pride ourselves on providing an unparalleled selection of the world’s most distinguished and coveted brands, ensuring a premium and exclusive shopping experience for our discerning clientele.

The Luxury Sales Associate for our Women’s Contemporary Ready-to-Wear Departments will play an integral role in maintaining and enhancing the prestige of our establishment. The ideal candidate will have a proven sales history of at least 1.5M+ in luxury fashion and a passion for delivering exceptional service, creating a personalized and memorable experience for our esteemed customers.

Key Responsibilities

• Achieve and exceed individual sales targets by utilizing advanced product knowledge and refined selling techniques.
• Develop and maintain strong relationships with clients, offering personalized services, and ensuring client satisfaction and loyalty.
• Proactively engage with customers, address inquiries with utmost professionalism, and provide knowledgeable product recommendations.

Product Knowledge and Brand Representation

• Maintain a comprehensive understanding of the diverse range of luxury women’s ready-to-wear and associated products available throughout the store.
• Represent the brand’s legacy and values with integrity and passion, upholding the highest standards of service and presentation.
• Attend product training sessions and stay informed about the latest trends and collections in the luxury leather goods sector.

Client Development and CRM Management

• Identify opportunities to cultivate existing clients and acquire new ones, maximizing sales potential.
• Utilize the Customer Relationship Management (CRM) system effectively to manage client information and communicate promotional activities and events.
• Conduct after-sales follow-ups to ensure customer satisfaction and gather feedback for continuous improvement.

Visual Merchandising and Inventory Management

• Assist in maintaining impeccable visual merchandising standards and ensuring products are displayed according to company guidelines.
• Contribute to inventory management processes including stock replenishment, transfers, and cycle counts.
• Adhere to loss prevention policies and report any discrepancies immediately to the management team.

Qualifications

• Minimum of 3 years of experience in luxury retail, with a demonstrated sales history of 1.5M+.
• Extensive knowledge and passion for luxury women’s ready-to-wear and a strong understanding of the luxury retail market.
• Exceptional interpersonal and communication skills, with the ability to engage with a diverse clientele.
• Proactive, detail-oriented, and capable of multitasking in a dynamic, fast-paced environment.
• Flexibility to work weekends, holidays, and special events as required.
• Proficiency in using computers and POS systems.