Sales Associate

Rizza Cadillac Buick & GMC; Tinley Park (IL); On-site; USD 38,000 - 62,000; Full time

Job summary

Rizza Cadillac Buick & GMC is looking for a motivated Sales Associate to join our on-site team in Illinois. You will greet customers, assess needs, and guide them through vehicle selection, including test drives and feature demonstrations.

You will explain pricing and financing options, prepare paperwork, and coordinate with finance and service for a smooth experience. Maintain knowledge of Cadillac, Buick, and GMC products, follow up with prospects, and use dealership systems to track leads and

Qualifications

• Proven customer service and sales abilities.
• Strong communication and interpersonal skills.
• Basic proficiency with computers, CRM systems, and common office software.
• Solid organizational and time management skills.
• Comfort with learning vehicle features, specifications, and terminology.
• High school diploma or equivalent; valid driver’s license.

Responsibilities

• Greet customers and assess their needs to guide vehicle selection.
• Lead customers through test drives and feature demonstrations.
• Explain pricing and financing options and prepare sales documentation.
• Coordinate with finance and service departments for a smooth experience.
• Maintain product knowledge on Cadillac, Buick, GMC vehicles.
• Follow up with prospects and existing customers to build relationships.
• Track leads and sales activity using dealership tools and systems.
• Support a welcoming showroom environment and contribute to team goals.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

CRM proficiency

Time management

Vehicle feature knowledge

Integrity

On-site work readiness

Basic computer skills

Valid driver’s license

Education

High school diploma or equivalent

Business/Marketing education beneficial

Tools

CRM systems

Office software

Job description

Company Description

Rizza Cadillac Buick & GMC is a well-established automotive dealership serving customers in the Tinley Park and greater Chicago area from its location at 8425 159th St, Tinley Park, Illinois. The dealership specializes in new and pre-owned Cadillac, Buick, and GMC vehicles, offering a broad inventory to meet diverse customer needs. Team members work in a fast-paced, customer-focused environment that values professionalism and integrity. The company emphasizes high-quality service, long-term customer relationships, and a positive workplace culture for its staff.

Role Description

The Sales Associate role is a full-time, on-site position located at our New Lenox, IL location. A Sales Associate will greet customers, assess their needs, and guide them through the vehicle selection process, including test drives and feature demonstrations. Daily responsibilities include explaining pricing and financing options, preparing sales documentation, and coordinating with finance and service departments to ensure a smooth customer experience. The role involves maintaining product knowledge on Cadillac, Buick, and GMC vehicles, following up with prospects and existing customers, and using dealership tools and systems to track leads and sales activity. Sales Associates are expected to contribute to team goals, uphold dealership standards, and support a welcoming showroom environment.

Qualifications

• Proven customer service and sales abilities, with a focus on building rapport and long-term relationships.
• Strong communication and interpersonal skills, including active listening and clear, professional presentation.
• Basic proficiency with computers, CRM systems, and common office software; ability to learn dealership-specific tools.
• Solid organizational and time management skills, with the ability to handle multiple customers and tasks efficiently.
• Comfort with learning vehicle features, specifications, and automotive terminology; prior automotive experience is a plus.
• High level of integrity, reliability, and accountability, with a commitment to ethical and transparent sales practices.
• Ability to work on-site, including evenings and weekends as needed, and stand or move around the showroom for extended periods.
• High school diploma or equivalent required; additional education in business, marketing, or a related field is beneficial.
• Valid driver’s license and acceptable driving record in accordance with dealership policy.