Sales Associate- General Motors

Madera Chevrolet; Madera (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Bonus Eligibility

Other Ancillary Benefits

Job summary

A reputable car dealership in California is seeking a skilled Sales Associate to join their team. This role involves building positive customer relationships and achieving sales targets, requiring excellent communication and customer service skills. Responsibilities include greeting customers, providing prompt information about vehicles, conducting needs analysis, and negotiating pricing. Candidates should have proven sales experience, strong interpersonal skills, and a valid driver's license. The dealership offers competitive benefits including health, dental, vision insurance, and a 401(k) plan.

Qualifications

• Proven sales experience, preferably in the automotive industry.
• Demonstrated ability to meet or exceed sales targets.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet and assist customers in a professional manner.
• Conduct thorough needs analysis to understand customer preferences.
• Showcase vehicle features and benefits.
• Negotiate pricing and financing options.
• Conduct test drives with customers.
• Follow up with customers post-purchase to ensure satisfaction.

Skills

Customer service

Communication

Negotiation

Sales techniques

Interpersonal skills

Education

High school diploma or equivalent

College degree in business or related field

Tools

CRM systems

MS Office

Job description

Description

We are seeking a skilled Sales Associate to join our team. The ideal candidate will be responsible for building and maintaining positive customer relationships to achieve sales targets. This role requires excellent communication, product knowledge, and customer service skills to provide an exceptional car buying experience.

Duties and Responsibilities:

• Greet and assist customers in a professional and friendly manner, providing prompt and accurate information about vehicles, pricing, and promotions.
• Conduct thorough needs analysis to understand the customer's requirements and preferences.
• Showcase the features and benefits of various Chevrolet/Toyota models, explaining technical specifications, performance, and safety features.
• Deliver exceptional customer service by addressing any product-related concerns or questions promptly and efficiently.
• Conduct test drives to ensure customers' comfort and satisfaction with potential vehicle choices.
• Negotiate pricing and financing options, ensuring transparency and adherence to dealership policies and guidelines.
• Collaborate with the Sales Manager to develop and implement effective sales strategies to meet or exceed monthly sales targets.
• Utilize sales techniques to overcome objections and close sales deals effectively.
• Continuously stay up to date with Chevrolet/Toyota product knowledge, including new releases, features, and competitive advantages.
• Prepare required paperwork accurately and efficiently for the sales process, ensuring all legal and regulatory requirements are met.
• Follow up with customers post-purchase to ensure satisfaction and encourage referrals.
• Participate in sales meetings, training programs, and workshops to enhance selling skills and product knowledge.
• Collaborate with the sales team to maintain a clean, organized, and presentable showroom and lot.
• Stay informed about industry trends, competitors, and market conditions to provide valuable market insights to management.
• Uphold dealership ethics and integrity, adhering to all company policies and procedures.

Requirements

Qualifications:

1. High school diploma or equivalent; college degree in business or related field is preferred.
2. Proven sales experience, preferably in the automotive industry.
3. Strong customer service, communication, and interpersonal skills.
4. Excellent negotiation and persuasion abilities.
5. Solid understanding of sales principles, techniques, and processes.
6. Demonstrated ability to meet or exceed sales targets.
7. Proficient computer skills with experience in CRM systems and MS Office.
8. Ability to work in a fast-paced, team-oriented environment.
9. Valid driver's license with a clean driving record.

Working Conditions:

The Sales Associate will primarily work in a dealership environment, with regular interaction with customers and other sales team members. The role requires frequent standing, walking, and occasional lifting of sales materials. Some weekend and evening availability may be required to accommodate customer needs.

Benefits We Offer:

• Health Insurance – quality medical coverage to keep you and your family protected
• Dental Insurance – preventive and restorative care for a healthy smile
• Vision Insurance – coverage for exams, glasses, and contacts
• 401(k) Retirement Plan – with employer contributions to help you plan for the future
• Paid Time Off (PTO) – vacation, sick, and personal days to recharge and refresh
• Bonus Eligibility – performance-based incentives to reward your contributions
• Other Ancillary Benefits – additional perks designed to support your overall well‑being