Sales Associate

New Motors Subaru; Erie (Erie County); On-site; USD 35,000 - 60,000; Full time

Job summary

New Motors Subaru is looking for a Sales Associate to assist customers in selecting the right new or used vehicle and guide them through the purchase process. You willPresent vehicle features, coordinate test drives, and explain financing options while maintaining strong product knowledge.

The role emphasizes customer service, relationship building, and meeting sales targets with a base salary plus commission.

Qualifications

• Education: High school diploma or equivalent required; some college preferred.
• Experience: None required.
• Skills: Excellent communication and interpersonal skills; strong negotiation and closing ability; proficiency with CRM systems and dealership software.

Responsibilities

• Greet and assist customers throughout the buying process.
• Listen to customers to understand preferences and budget.
• Demonstrate features of new and used vehicles.
• Conduct test drives and explain financing options, warranties, and services.
• Prepare and complete all necessary sales documents.

Skills

Excellent communication

Interpersonal skills

Negotiation and closing ability

CRM proficiency

Valid driver's license

Education

High school diploma or equivalent

Some college preferred

Tools

CRM systems

Dealership software

Job description

Job Title: Sales Associate – New & Used Car Dealership

Position Overview

The Sales Associate is responsible for delivering exceptional customer service by helping clients find the right vehicle to meet their needs and budget. This position involves maintaining strong product knowledge, building relationships, and achieving individual and team sales goals.

Key Responsibilities

• Customer Interaction: Greet and assist customers in a friendly and professional manner throughout the entire buying process.
• Needs Assessment: Listen to customers to understand their preferences, requirements, and financial considerations.
• Product Presentation: Demonstrate features, capabilities, and benefits of both new and pre-owned vehicles.
• Sales Process:
  • Conduct test drives with prospective customers.
  • Explain financing options, warranties, and after-sale services.
  • Prepare and complete all necessary documentation for sales transactions.
• Follow-Up: Maintain contact with customers to ensure satisfaction and encourage repeat business and referrals.
• Inventory & Display: Assist in maintaining lot appearance and ensure vehicles are clean, well-presented, and accurately priced.
• Market Awareness: Stay informed about current promotions, trade-in values, competitor offerings, and new product releases.

Qualifications

• Education: High school diploma or equivalent required; some college preferred.
• Experience: None required.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong negotiation and closing ability.
  • Proficiency with CRM systems and dealership software.
  • Valid driver’s license with a clean driving record.

Key Competencies

• Customer-focused mindset
• Self-motivated with a drive to achieve sales targets
• Professional appearance and demeanor
• Team-oriented attitude
• Ability to work flexible hours, including evenings and weekends

Compensation and Benefits

• Base salary plus commission structure
• Performance bonuses and incentives
• Health, dental, and vision insurance
• Paid time off and employee discounts on vehicles and services