Sales Associate

Rocky; Stamford (CT); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Rocky in Stamford, CT seeks a friendly Sales Associate to deliver amazing customer service, process sales efficiently, and help run store operations. You will engage customers, understand their needs, and contribute to a productive shopping environment.

Responsibilities include greeting customers, cashiering, stocking, merchandising, and participating in monthly store meetings. Join a team with a long history and help drive store traffic through promotions and excellent service.

Qualifications

• Experience delivering friendly customer service and meeting sales targets.
• Ability to operate cash register and process transactions accurately.
• Comfort with stocking, merchandising and store upkeep.

Responsibilities

• Provide excellent customer service and identify customer needs.
• Perform cashier duties and process sales quickly and accurately.
• Maintain store cleanliness, stocking, and merchandising.
• Assist management in achieving sales and productivity goals.
• Greet customers and answer phone calls.
• Promote promotions and Ace Rewards program.
• Attend monthly store meetings.
• Ensure displays are properly merchandised.

Skills

Customer service

Sales skills

Cashiering

Team collaboration

Merchandising

Tools

POS system

Job description

Position Summary

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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