Sales Associate

Rocky; Kennebunk (ME); On-site; USD 21,000 - 29,000; Full time

Job summary

Rocky is seeking a sales associate to deliver excellent customer service, process sales quickly, and help with daily store operations.

You will engage customers, greet them, handle calls, maintain displays, and support promotions. This role involves cash handling, teamwork, and contributing to meeting sales goals in a retail environment.

Qualifications

• Customer service skills with ability to upsell and assist customers.
• Strong cash handling and POS experience.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide friendly customer service and engage customers to assess needs.
• Operate cash register, process sales, refunds and credits accurately.
• Maintain store cleanliness, stock merchandise and set up displays.
• Assist in receiving shipments and stocking shelves.
• Support management in achieving sales and productivity goals.
• Promote store promotions and Ace Rewards program.
• Attend monthly store meetings.

Job description

Position Summary

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

#Rockyssince1926