Sales Associate

Rocky; Fairhaven (MA); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Rocky is seeking a sales associate in Fairhaven to deliver outstanding customer service, drive sales, and efficiently process transactions. You will help merchandise the store, stock shelves, and maintain a welcoming environment for customers throughout your shift.

The role emphasizes friendly customer interactions, accurate cash handling, and participation in promotions and store displays, with regular participation in monthly meetings and teamwork with management.

Qualifications

• Experience in customer service and sales.
• Ability to operate a cash register and process transactions accurately.
• Ability to merchandise and stock store inventory.
• Willingness to participate in store meetings and promotions.

Responsibilities

• Provide excellent customer service and engage customers to determine needs.
• Perform cashiering, ringing up sales, processing receipts and returns.
• Maintain store appearance, stock merchandise, and operate equipment.
• Assist in training and executing store displays and promotions.
• Meet sales and productivity goals with management.
• Attend mandatory monthly store meetings.
• Greet customers and answer phone.
• Maintain awareness of promotions.

Skills

Customer service

Sales skills

Cashier

Merchandising

Stocking

Communication

Teamwork

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

#Rockyssince1926