Sales Associate

Pergomatic; San Francisco (CA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Pergomatic LLC in the San Francisco Bay Area is seeking a Sales Associate to engage prospective and existing customers, explain pergola offerings, and guide clients from inquiry to order. You will respond to leads, conduct product consultations, prepare quotes and proposals, and follow up to close sales.

The role features a full-time, hybrid schedule with on-site client meetings and office time, plus some work-from-home flexibility.

Qualifications

• Strong customer service and relationship-building skills.
• Sales skills including lead qualification, consultative selling, negotiation, and closing.
• Excellent verbal and written communication.
• Organizational and administrative efficiency; CRM proficiency.
• Basic technical aptitude; ability to learn product specs and installation concepts.
• Experience in retail sales, construction, home improvement, or outdoor living products (preferred).
• SF Bay Area market knowledge is beneficial.
• High school diploma required; bachelor's degree preferred but not required.

Responsibilities

• Respond to leads and inquiries to advance opportunities.
• Conduct product consultations and present tailored pergola solutions.
• Prepare quotes and proposals for customers.
• Follow up to close sales and secure orders.
• Maintain accurate CRM records and order details.
• Coordinate with design and operations teams to ensure order accuracy.
• Provide post-sale support to promote satisfaction and repeat business.

Skills

Customer service

Relationship building

Sales skills

Communication skills

Organizational skills

CRM proficiency

Tech aptitude

Retail/home improvement experience

SF Bay Area market knowledge

Hybrid work adaptability

Education

High school diploma or equivalent

Bachelor's degree in Business/Marketing or related field (preferred)

Job description

Company Description

Pergomatic is an innovative designer and manufacturer of high-quality, customizable pergola solutions that elevate outdoor living spaces. The company focuses on transforming residential and commercial outdoor areas into elegant, functional environments for relaxation, dining, and entertainment. Pergomatic combines advanced technology with premium materials to deliver durable, stylish pergolas tailored to each client’s needs. A dedicated team collaborates closely with customers from concept through completion, ensuring attention to detail and exceptional service. Pergomatic is committed to redefining outdoor living through superior products and a customer-first approach.

Role Description

The Sales Associate will be responsible for engaging prospective and existing customers, explaining Pergomatic’s product offerings, and guiding clients through the sales cycle from initial inquiry to order completion. Day-to-day activities include responding to leads, conducting product consultations, preparing quotes and proposals, and following up to close sales. The role also involves maintaining accurate records in the CRM, coordinating with design and operations teams to ensure order accuracy, and providing post-sale support to promote customer satisfaction and repeat business. This is a full-time, hybrid role based in the San Francisco Bay Area, with a combination of on-site client meetings and office time, and some work-from-home flexibility.

Qualifications

• Candidates should possess strong customer service and relationship-building skills, with the ability to understand client needs and provide tailored solutions.
• Candidates should possess sales skills including lead qualification, consultative selling, negotiation, and closing techniques.
• Candidates should possess communication skills such as clear verbal and written communication, active listening, and professional presentation abilities.
• Candidates should possess organizational and administrative skills, including CRM proficiency, time management, and attention to detail in documentation.
• Candidates should possess basic technical aptitude and the ability to learn product specifications, installation considerations, and outdoor design concepts.
• Candidates should ideally have prior experience in retail sales, construction or home improvement products, or outdoor living solutions; a background in the San Francisco Bay Area market is beneficial.
• Candidates should have a high school diploma or equivalent; a bachelor’s degree in Business, Marketing, or a related field is preferred but not required.
• Candidates should be comfortable working in a hybrid environment, collaborating in person and remotely, and maintaining a professional, inclusive, and respectful approach with all clients and colleagues.