Sales Associate

Nielsen Eye Center; Quincy (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Employee discounts on eyewear

Job summary

The Nielsen Eye Center is seeking an Optical Sales Associate to guide patients through frame and lens selection, verify insurance benefits, and ensure a personalized experience. This role requires strong sales, customer service, and communication skills in a fast-paced ophthalmology setting.

Office locations include Quincy, Norwell, Norwood, and Weymouth, with some travel to all offices. Full- and part-time options are available; benefits apply after 90 days.

Qualifications

• High school diploma or equivalent.
• Strong customer service, communication, and sales skills.
• Able to multitask and stay organized in a busy clinical setting.
• Basic math proficiency for sales transactions.
• Interest in current eyewear styles and fashion trends.
• Adaptability and willingness to learn new technology and systems.
• Prior retail or customer service experience (optical experience a plus).
• Bilingual skills (Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese) are highly valued.

Responsibilities

• Greet and assist patients with frame and lens selection to match their prescription and personal style.
• Educate patients on eyewear options, coatings, and lens technology.
• Take accurate measurements and assist Opticians with fittings and adjustments.
• Verify vision insurance eligibility and benefits for eyewear and contact lenses.
• Process payments and maintain accurate sales and patient records.
• Inspect and check in all optical orders for accuracy and quality.
• Maintain a clean, organized, and inviting optical display area.
• Collaborate with the Optical Manager and team to meet department goals.
• Perform other duties as assigned.

Skills

Customer service

Communication

Sales

Multitasking

Organization

Math skills

Eyewear fashion

Tech adaptability

Education

High school diploma

Tools

POS systems

Job description

Location: Quincy, MA (travel required to Norwell, Norwood, and Weymouth – mileage reimbursed)
Pay Range: $19–$22 per hour (based on experience)
Job Type: Full-Time or Part-Time

The Nielsen Eye Center is a leading ophthalmology and eye care practice specializing in LASIK, cataract surgery, and comprehensive optical services. With offices in Quincy, Norwell, Norwood, and Weymouth, we’re dedicated to providing patients with exceptional care using advanced technology and personalized attention.

We are seeking an Optical Sales Associate to join our growing team. This position is perfect for someone who enjoys helping patients find eyewear that fits their needs and style, thrives in a fast-paced environment, and values outstanding customer service.

Position Summary

As an Optical Sales Associate, you’ll play a key role in guiding patients through frame and lens selection, verifying insurance benefits, and ensuring every patient has a positive, personalized experience. This position requires strong sales and communication skills, attention to detail, and a caring, professional demeanor.

Key Responsibilities

Greet and assist patients with frame and lens selection to match their prescription and personal style.

Educate patients on eyewear options, coatings, and lens technology.

Take accurate measurements and assist Opticians with fittings and adjustments.

Verify vision insurance eligibility and benefits for eyewear and contact lenses.

Process payments and maintain accurate sales and patient records.

Inspect and check in all optical orders for accuracy and quality.

Maintain a clean, organized, and inviting optical display area.

Collaborate with the Optical Manager and team to meet department goals.

Perform other duties as assigned.

Qualifications

Required:

High school diploma or equivalent.

Strong customer service, communication, and sales skills.

Ability to multitask and stay organized in a busy clinical setting.

Basic math proficiency for sales transactions.

Interest in current eyewear styles and fashion trends.

Adaptability and willingness to learn new technology and systems.

Preferred:

Prior retail or customer service experience (optical experience a plus).

Bilingual skills (Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese) are highly valued.

Full-Time: 40 hours per week, eligible for full benefits after 90 days.
Part-Time: Up to 29 hours per week

Typical Office Hours:

Monday & Friday: 7:00 AM – 3:30 PM

Tuesday–Thursday: 8:30 AM – 5:00 PM

Some Saturdays (Rotating): 8:00 AM – 12:00 PM

Benefits (Full-Time)

Health, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Discounts on Eyewear and Services

Professional Development and Training Opportunities

Be part of a patient-focused, team-oriented environment.

Learn and grow within a respected, established ophthalmology practice.

Gain hands‑on experience with advanced optical and medical technologies.

Competitive pay, excellent benefits, and career advancement potential.

Equal Opportunity Employer

Nielsen Eye Center is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees and patients.