Licensed Optician

Grassi; Quincy (MA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Plan with Profit Sharing

Paid Time Off

Employee Discounts on Eyewear and Services

Professional Development and Continuing Education Support

Job summary

Grassi in Quincy is seeking a Licensed Optician to join their ophthalmology practice. The role involves assisting patients with frame selection and ensuring high-quality service in a collaborative environment.

Candidates must possess a Massachusetts Optician License and have strong customer service and sales skills. The position offers health, dental, and vision insurance, a 401(k) plan, and opportunities for growth.

Qualifications

• 2+ years of optical dispensing and/or medical billing experience.
• Reliable transportation for travel between office locations.
• Bilingual skills in Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese are a plus.

Responsibilities

• Interpret prescriptions and advise patients on suitable frames, lenses, and coatings.
• Accurately measure patients and ensure proper frame fit and optical alignment.
• Educate patients on eyewear care and lens options.
• Prepare and verify orders for accuracy and quality.
• Manage inventory and product displays.
• Verify vision insurance eligibility and benefits.
• Collaborate with staff to ensure a smooth patient experience.
• Maintain knowledge of current eyewear trends and technology.

Skills

Customer service

Sales

Communication

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Active Massachusetts State Licensure

Tools

Electronic Medical Records (EMR) systems

Job description

Licensed Optician – Ophthalmology Practice

Location: Quincy, MA (travel required to Norwell, Norwood, and Weymouth – mileage reimbursed)

Pay: $35/hour (commensurate with experience)

Job Type: Full-Time or Part-Time

Nielsen Eye Center is a leading ophthalmology and eye care practice specializing in LASIK, cataract surgery, and comprehensive vision care. With four state-of-the-art offices in Quincy, Norwell, Norwood, and Weymouth, we are dedicated to providing patients with the most advanced technology and the highest level of personalized care.

We are seeking a Licensed Optician who is passionate about patient service, enjoys eyewear styling and sales, and thrives in a collaborative medical office environment. This is a great opportunity to work alongside a highly respected team of surgeons, optometrists, and optical professionals.

Position Summary

The Licensed Optician plays a key role in our optical department by assisting patients with frame selection, lens education, and optical measurements, while maintaining compliance with professional and regulatory standards. The ideal candidate will have strong customer service skills, a caring and personable approach, and the ability to manage multiple priorities in a fast-paced setting.

Key Responsibilities

• Interpret prescriptions and advise patients on suitable frames, lenses, and coatings based on visual needs and lifestyle.
• Accurately measure patients and ensure proper frame fit and optical alignment.
• Educate patients on eyewear care, lens options, and contact lens use.
• Prepare and verify orders for eyeglasses and contact lenses for accuracy and quality.
• Manage inventory, frame board organization, and product displays.
• Verify vision insurance eligibility and benefits for eyewear and contact lenses.
• Collaborate with ophthalmologists, optometrists, and optical staff to ensure a smooth patient experience.
• Maintain knowledge of current eyewear trends and optical technology.

Qualifications

Required:

• High school diploma or equivalent.
• Active Massachusetts State Licensure as an Optician.
• 2+ years of optical dispensing and/or medical billing experience.
• Proficiency with Electronic Medical Records (EMR) systems.
• Strong sales, customer service, and communication skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to multitask and adapt in a fast-paced environment.
• Reliable transportation for travel between office locations.

Preferred:

• Previous retail or optical sales experience.
• Bilingual skills in Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese are a plus.

Schedule

• Monday & Friday: 7:00 AM – 3:30 PM
• Tuesday–Thursday: 8:30 AM – 5:00 PM
• Saturday (Rotation – Quincy): 8:00 AM – 12:00 PM

Benefits

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with Profit Sharing
• Paid Time OffEmployee Discounts on Eyewear and Services
• Professional Development and Continuing Education Support
• Opportunities for growth and advancement within the organization.

Equal Opportunity Employer

Nielsen Eye Center is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and patients.