Optical Sales Associate

Nielsen Eye Center; Quincy (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Discounts on Eyewear and  …s

Job summary

Nielsen Eye Center in Quincy, MA is seeking an Optical Sales Associate to guide patients through frame and lens selection, verify benefits, and deliver a friendly, personalized experience.

Ideal candidates have strong customer service, communication, and sales skills; a high school diploma; willingness to learn new technology; and the ability to multitask in a fast-paced clinical setting. Full- and part-time hours with benefits after 90 days available.

Qualifications

• High school diploma or equivalent.
• Strong customer service, communication, and sales skills.
• Ability to multitask and stay organized in a busy clinical setting.
• Basic math proficiency for sales transactions.

Responsibilities

• Greet and assist patients with frame and lens selection to match prescription and personal style.
• Educate patients on eyewear options, coatings, and lens technology.
• Take accurate measurements and assist with fittings and adjustments.
• Verify vision insurance eligibility and benefits for eyewear and contact lenses.
• Process payments and maintain accurate sales and patient records.
• Inspect and check in optical orders for accuracy and quality.
• Maintain a clean, organized optical display area.
• Collaborate with the Optical Manager and team to meet department goals.
• Perform other duties as assigned.

Skills

customer service

communication

sales

multitasking

basic math

bilingual (optional)

Education

High school diploma

Job description

Location: Quincy, MA (travel required to Norwell, Norwood, and Weymouth – mileage reimbursed)
Pay Range: $19–$22 per hour (based on experience)
Job Type: Full-Time or Part-Time

The Nielsen Eye Center is a leading ophthalmology and eye care practice specializing in LASIK, cataract surgery, and comprehensive optical services. With offices in Quincy, Norwell, Norwood, and Weymouth, we’re dedicated to providing patients with exceptional care using advanced technology and personalized attention.

We are seeking an Optical Sales Associate to join our growing team. This position is perfect for someone who enjoys helping patients find eyewear that fits their needs and style, thrives in a fast-paced environment, and values outstanding customer service.

Position Summary

As an Optical Sales Associate, you’ll play a key role in guiding patients through frame and lens selection, verifying insurance benefits, and ensuring every patient has a positive, personalized experience. This position requires strong sales and communication skills, attention to detail, and a caring, professional demeanor.

Key Responsibilities

Greet and assist patients with frame and lens selection to match their prescription and personal style.

Educate patients on eyewear options, coatings, and lens technology.

Take accurate measurements and assist Opticians with fittings and adjustments.

Verify vision insurance eligibility and benefits for eyewear and contact lenses.

Process payments and maintain accurate sales and patient records.

Inspect and check in all optical orders for accuracy and quality.

Maintain a clean, organized, and inviting optical display area.

Collaborate with the Optical Manager and team to meet department goals.

Perform other duties as assigned.

Qualifications

Required:

High school diploma or equivalent.

Strong customer service, communication, and sales skills.

Ability to multitask and stay organized in a busy clinical setting.

Basic math proficiency for sales transactions.

Interest in current eyewear styles and fashion trends.

Adaptability and willingness to learn new technology and systems.

Preferred:

Prior retail or customer service experience (optical experience a plus).

Bilingual skills (Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese) are highly valued.

Full-Time: 40 hours per week, eligible for full benefits after 90 days.
Part-Time: Up to 29 hours per week

Typical Office Hours:

Monday & Friday: 7:00 AM – 3:30 PM

Tuesday–Thursday: 8:30 AM – 5:00 PM

Some Saturdays (Rotating): 8:00 AM – 12:00 PM

Benefits (Full-Time)

Health, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Discounts on Eyewear and Services

Professional Development and Training Opportunities

Be part of a patient-focused, team-oriented environment.

Learn and grow within a respected, established ophthalmology practice.

Gain hands‑on experience with advanced optical and medical technologies.

Competitive pay, excellent benefits, and career advancement potential.

Equal Opportunity Employer

Nielsen Eye Center is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees and patients.