Sales Associate

Rocky's Ace Hardware; Palmer (AK); On-site; USD 21,000 - 26,000; Full time

Job summary

Rocky’s Ace Hardware in Palmer, AK is seeking a motivated sales associate to deliver friendly customer service, process sales efficiently, and manage cash at registers. You will help customers with their projects, maintain clean, well-stocked aisles, and support merchandising and promotions throughout the store.

The role emphasizes quick, accurate transactions, teamwork with management, and contributing to a welcoming shopping experience for every guest under Ace Rewards initiatives.

Qualifications

• Friendly, helpful customer service approach.
• Ability to upsell and drive sales.
• Strong communication and teamwork skills.

Responsibilities

• Provide friendly customer service and assess customer needs.
• Operate cashier and POS with accuracy and speed.
• Maintain store cleanliness, stocking, and signage.
• Assist in merchandising, displays, and promotions.
• Attend store meetings and follow policies and procedures.

Skills

Customer service

Cash handling

Sales

Communication

Job description

Position Summary

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings
• Other responsibilities as assigned by store management.