Sales Associate

HANKS FURNITURE INC; Mobile (AL); On-site; USD 60,000 - 100,000; Full time

Job summary

Hank'r Fine Furniture in Mobile, AL is seeking a dynamic Retail Sales Associate to join our team. You will engage customers, recommend furniture, and process transactions at the Rogers store location.

This full-time role offers a salary range of $60,000.00 - $100,000.00 plus commission, with opportunities to upsell and deliver outstanding service in a fast-paced retail environment. Bilingual English/Spanish is a plus.

Qualifications

• Prior experience in retail sales, particularly in furniture or similar high-end environment.
• Strong customer service mindset with ability to upsell and build rapport.
• Familiarity with cash handling procedures and basic math skills.
• Fluent English; knowledge of Spanish is a plus for diverse customers.

Responsibilities

• Engage with customers in a professional and courteous manner to understand their needs and preferences.
• Demonstrate product knowledge and assist customers in selecting furniture pieces that meet their requirements.
• Utilize effective sales techniques such as upselling to maximize revenue opportunities.
• Operate POS systems with accuracy and efficiency for seamless transactions.
• Maintain a tidy and organized store environment by restocking merchandise and arranging displays.
• Handle cash transactions and operate cash registers securely.

Skills

Retail sales experience

Customer service

Cash handling

Communication skills

Bilingual English/Spanish

Job description

Overview

Job Location: Mobile, AL 36695 | Position Type: Full Time | Salary Range: $60,000.00 - $100,000.00 + Commission | Job Category: Sales

We are seeking a dynamic and motivated Retail Sales Associate to join our team at Hank'r Fine Furniture. With a rich history spanning 44 years, Hank's is a premier independent furniture chain with 13 stores across Arkansas, Alabama, and Florida. Our commitment to excellence and customer satisfaction sets us apart in the industry.

Location note: responsibilities listed refer to serving customers at our Rogers store location, supporting overall store success.

Responsibilities

• Engage with customers in a professional and courteous manner to understand their needs and preferences
• Demonstrate product knowledge and assist customers in selecting furniture pieces that meet their requirements
• Utilize effective sales techniques such as upselling to maximize revenue opportunities
• Operate POS systems with accuracy and efficiency for seamless transactions
• Maintain a tidy and organized store environment by restocking merchandise and arranging displays
• Bilingual proficiency in Spanish and English is a plus to cater to diverse customer needs
• Handle cash transactions and operate cash registers securely

Qualifications

• Prior experience in retail sales, particularly in furniture or jewelry sales, is advantageous
• Ability to thrive in a fast-paced retail environment while delivering exceptional customer service
• Familiarity with cash handling procedures and basic math skills
• Strong communication skills with fluency in English; knowledge of Spanish is beneficial

Physical Requirements

• Capable of standing or walking for extended periods
• Ability to lift and carry items up to 50 pounds
• Flexibility to bend, kneel, squat, and stoop as needed for customer assistance and merchandise organization
• Reach overhead or below waist level comfortably for product handling