Sales Associate

Rocky; Bath (ME); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Rocky in Bath, Maine seeks a Sales Associate to deliver friendly, helpful customer service and process sales quickly and accurately at the register. The role involves engaging customers, assessing needs, and supporting store operations to ensure a smooth shopping experience.

Responsibilities include greeting customers, handling cash, merchandising, stocking, promoting promotions and Ace Rewards, and participating in monthly meetings to support store goals.

Responsibilities

• Greet customers as they enter the store
• Ring on registers and handle cash accurately
• Assist customers to find products and determine needs
• Maintain clean and orderly register area and stock
• Process shipments and store stocking as needed
• Support management to meet sales and productivity goals
• Promote promotions and Ace Rewards program
• Attend monthly store meetings
• Perform miscellaneous duties as assigned by management

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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