Sales Associate

Coleman Automotive Elgin LLC; Elgin (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Coleman Automotive Elgin LLC in Illinois is seeking a Sales Consultant to guide retail customers from first contact through delivery. You will respond to inquiries, demonstrate vehicles, present pricing, and coordinate with the manager to close deals.

In this role you’ll log customer activity in the CRM, maintain relationships for repeat and referral business, and work with the service department to ensure a smooth handoff.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Strong communication and customer service skills.

Responsibilities

• Respond to internet leads, phone calls, and showroom traffic.
• Complete a needs assessment and product presentation on every customer.
• Log all customer activity and follow-up in the CRM.
• Present vehicle pricing and payment options with a manager.
• Deliver the vehicle and introduce the customer to the service department.
• Maintain contact with sold customers for repeat and referral business.

Skills

Communication

Customer service

Education

High school diploma

Job description

Description

Position Summary

Sells new and pre-owned vehicles to retail customers and manages the customer relationship from first contact through delivery.

Essential Duties and Responsibilities

• Respond to internet leads, phone calls, and showroom traffic
• Complete a needs assessment and product presentation on every customer
• Log all customer activity and follow-up in the CRM
• Present vehicle pricing and payment options with a manager
• Deliver the vehicle and introduce the customer to the service department
• Maintain contact with sold customers for repeat and referral business

Requirements

Qualifications

• High school diploma or equivalent
• Valid driver's license with an acceptable driving record
• Strong communication and customer service skills